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Acuity Eye Group

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Acuity Eye Group Reviews

1.9

13% would recommend to a friend

(90 total reviews)

Tom Chang

Not enough data to show CEO approval

9% positive business outlook

Acuity Eye Group has an employee rating of 1.9 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The Acuity Eye Group employee rating is 45% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

90 reviews
1.0
26 Mar 2020
Recommend
CEO approval
Business outlook

Pros

SOME of the employees and some of the physicians were great

Cons

Horrible ophthalmic care, discrimination and lies from management. Management with no medical expertise instead they hire people with sales background. You are forced to make phone calls to patients and try and force them to come in for an appointment, but only if they had an insurance that paid and was not a capitated HMO. If you did not get patients to come in you were treated horribly by managment. There were bribes and rewards for whichever office had the most non HMO patients to schedule appointments. I knew this place didn't care about the patient at all and the recent settlement with the department of justice confirmed what I was experiencing. Very sad for our senior citizens who have no other choice as to where they go for their ophthalmology needs

1.0
5 Apr 2024

Toxic, disorganized, greedy

Recommend
CEO approval
Business outlook

Pros

The coworkers, and great doctors

Cons

No department is on the same page, upper management grossly incompetent and inefficient and makes everyone beneath them take the blame and suffer the consequences for their own mismanagement of the company. Continually cuts commissions and have to chase them down to fix mistakes on their end in regards to payroll and HR issues. Never seen a company only look at census without factoring in other variables. Cycle of firing and rehiring to cut costs so quality of employees low and no one has been around long enough to train newbies so no one knows what they are doing. Worst optical company I have ever been in and they do a huge disservice to their patients and industry as a whole. Oh and they faced a huge lawsuit prior and changed their name to distance themselves from the scandal but I know very shady practices are still implemented. I advise you to stay away, all the reviews are correct and being here will drastically deteriorate your mental health and wellbeing

avatar
Acuity Eye Group Response
2y
Thank you for taking the time to provide your feedback. In fast paced healthcare today, there are often missed opportunities and we apologize your experience has not met your expectations. We have implemented many new initiatives in the past year with the goal to enhance our culture and strengthen engagement with our team members. It is important to us that we continue this work with our teams as it takes all of us working together to have a positive work environment! We believe that problem solving is best when talking directly, and we encourage you to reach out to hr@acuityeyegroup.com or another member of the leadership team.
1.0
24 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Pros. I had great coworkers made the time positive.

Cons

No organization No real training Management is poorly trained

avatar
Acuity Eye Group Response
2y
Thank you for taking the time to express your concerns. Healthcare is a rapidly changing industry, and like other healthcare companies, Acuity is continually changing so we can meet the needs our patients. In our fast-paced environment, this means we may miss opportunities at times. We are committed to providing our team members with the tools they need to provide the best care possible. We welcome a 1:1 conversation so we can gain additional feedback to address any remaining concerns. We encourage you to reach out to human resources leadership at hr@acuityeyegroup.com.
Viewing 1 - 3 of 90 Reviews

Glassdoor has 92 Acuity Eye Group reviews submitted anonymously by Acuity Eye Group employees. Read employee reviews and ratings on Glassdoor to decide if Acuity Eye Group is right for you.