Senior Management Team have been in post for a considerably long time..Think the CEO worked his way up from a junior role. I would question with an SMT in post for such a long time their ability to deliver fresh and innovative ideas/change. Lack of diversity in middle management and SMT, there are no black/persons of colour managers, maybe 1. Black staff leave much faster than their white counterparts. Performance appraisal system is long winded, subjective and allows for bias, the grade you receive will affect your pay. Decision making process is slow and changes depending on who you speak to. They allow you to think you’re being consulted when they’ve already made up their minds and decided on the outcome. KPI and target driven environment especially at Complaints and Investigation Exec level. Would question their commitment to EDI using 2/3 staff to volunteer on top of their day jobs doing nice things, not really able to challenge the status quo. They receive a voucher for the role, no paid resource. If you’re liked by the management and fit in you’ll do well, upset them with your views/outspoken they become defensive, shocked you’ll notice the subtle negative change in behaviour towards you i.e you need to fit in, sound like them.
