Does Affinity Trust pay their employees well?

According to anonymously submitted Glassdoor reviews, Affinity Trust employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Affinity Trust. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Affinity Trust?

34% of Affinity Trust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Affinity Trust 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Affinity Trust?

Support Worker (113) , Support Manager (14) , Team Leader (7) , Operations Manager (5) , Manager (4) , Community Support Worker (3) , Care Worker (2) , PBS Practitioner (2) , Support (2)

What are the pros of working at Affinity Trust according to real employee reviews?

"The people we support are great and some of the training is good." ((in 22 reviews)); "Great people to work with and rewarding role supporting vulnerable people." ((in 14 reviews)); "The pws good staff friendly team" ((in 7 reviews)); "Support workers really care." ((in 5 reviews)); "Good training, good systems, good culture" ((in 3 reviews))

What are the cons of working at Affinity Trust according to real employee reviews?

"Poor management, clicks of races and age groups." ((in 37 reviews)); "Diff services hv different managers and not all are consideratr." ((in 9 reviews)); "Low pay" ((in 6 reviews)); "Poor attitude of staff can get tiresome and demotivating, long hours, rota can change without warning." ((in 6 reviews)); "no support from management" ((in 5 reviews))

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Affinity Trust

Affinity Trust reviews about "culture"

Compare reviews

33% positive business outlook

Ratings by category

3.6

Diversity and inclusion

2.8

Culture and values

2.7

Work/Life balance

2.6

Compensation and benefits

2.5

Career opportunities

2.4

Senior management

Reviews by job title

16 reviews

5.0

18 May 2021

Great organisation

Operations manager

Recommend

CEO approval

Business outlook

Pros

Good training, good systems, good culture

Cons

Salaries are on the low side but that reflects the under-funding in the sector

Affinity Trust Response

Thank you for your review and the positive feedback on the culture of our organisation. Great to hear that you feel our systems and training are really good, we are always looking to ensure we deliver the best support for our staff and the people we support. Kind Regards, Donna Leedham Director of Operations and Quality

2.0

2 Jan 2023

Poor organisation and management

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

You meet and work with lots of interesting service users. It’s good experience.

Cons

Leeds Outreach management lack integrity, courage and dynamism, presiding over a culture of blaming ground level staff for service issues. The service is poorly organised, support staff are demoralised, all of which can be evidenced by the high rate of staff turn over. Overworked and mostly ineffective management has inevitably impacted upon the coordination of the support team and the level of care provided. This is a concerning situation for service users without active advocates whose quality of life is being put at risk.

Affinity Trust Response

Thank you for taking the time to leave us a review. We really appreciate your feedback but, having looked into the issues you have raised, I am finding it hard to reconcile the comments you have made with our Outreach team in Leeds. For instance, we have had very little staff turnover in this team over the past 12 month. I have noted that you are a current employee of ours and I would welcome the opportunity to understand your concerns about the management team further – therefore, I ask that you would contact me directly in complete confidence. I can be contacted via email: lynnecollins@affinitytrust.org. Alternatively, please share your concerns using our confidential reporting line (details on the intranet), which allows you to report anonymously and follow the progress of the investigation.

2.0

9 Jan 2024

Poor management bullying culture supported

Support worker

Recommend

CEO approval

Business outlook

Pros

The people supported at the locations

Cons

Poor management, a bullying culture is supported. Non existent mental health care for staff. Employ anyone with little checks even though it involves care of vulnerable people. Care for service users is low priority.

Affinity Trust Response

Thank you for taking the time to provide us with your feedback. I apologise that your experience has not been a happy one. As a current employee, if you do not feel you can raise a grievance through our internal channels, you can make an anonymous report via Safecall, which will then be investigated. You can also access support for your mental health via our Employee Assistance Programme. The safeguarding of the people we support is of paramount importance, so no new employee may start until we have received a clear DBS check and satisfactory references. If you have concerns about the performance of new support workers and do not feel able to raise them with your line manager, this too can be reported via Safecall. Kind regards Affinity Trust

1.0

3 July 2024

Avoid

Support worker

Recommend

CEO approval

Business outlook

Pros

Can’t think of any pros

Cons

Staff unsupported, cliquey culture, made lone work in dangerous situations that should be 2 to 1

Affinity Trust Response

Thank you for your comments. We would really like to hear more about your experience. At Affinity Trust, we take all feedback seriously, as it helps us identify areas for improvement. We are dedicated to cultivating a caring and inclusive environment where every member of our team feels valued and understood. With this aim in mind, we have recently introduced several initiatives to ensure that all employees have the opportunity to express their opinions and concerns directly to management. If you have specific suggestions or would like to discuss your experience further, please get in touch with hr@affinitytrust.org.

2.0

3 July 2023

Poor employee support for Head Office

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Small head office which was nice

Cons

Despite the lovely nature of the company and support offered to those in need, the culture within the head office is lacking. Employees under paid, over worked and expected constantly to work over time. Very little career progression also

Affinity Trust Response

Thank you for sharing your feedback. We appreciate your positive mention of our small head office. We take your concerns about the culture, compensation, workload, and career progression seriously. We are committed to addressing these issues and improving the working environment. Your input is valuable to us. Please get in touch with your line manager or the operations manager to ensure all concerns are followed up on and looked into. Kind Regards Affinity Trust

4.0

9 Jan 2021

Love working here

Support manager

Recommend

CEO approval

Business outlook

Pros

Everyday is different Excellent support culture

Cons

workload is huge but support is available

Affinity Trust Response

Thank you your review, it’s great to hear that you enjoy working for Affinity Trust and have done so for over 10 years. As you say, every day is different, and I am glad that you feel well supported in your role and this is what makes it so enjoyable. Thank you. Regards, Donna Leedham Director of Operations and Quality

4.0

31 Aug 2021

Making a difference to people’s lives

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

A very rewarding role and supportive culture

Cons

Budget constraints meant below average pay

5.0

21 May 2022

Great culture

Operations manager

Recommend

CEO approval

Business outlook

Pros

Really good organisation to work for. The culture is positive and supportive. The training for managers is first class

Cons

You need to drive to visit the people supported

Affinity Trust Response

Thank you for your positive comments. Many of the people we support do live in rural communities, so roles may require some driving. We are currently looking at creative ways we can make our rural venues easier to get to for people.

Viewing 1 - 3 of 16 Reviews

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Affinity Trust reviews about "culture"

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Great organisation

Poor organisation and management

Poor management bullying culture supported

Avoid

Poor employee support for Head Office

Love working here

Making a difference to people’s lives

Great culture

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