Does Afni pay their employees well?

According to anonymously submitted Glassdoor reviews, Afni employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Afni. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Afni?

37% of Afni employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Afni 2.6 out of 5 for work life balance, 2.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Afni?

Customer Service Representative (363) , Customer Service Representative (CSR) (87) , Project Coach (35) , Sales Representative (28) , Customer Care Representative (21) , Customer Service (19) , Web Chat Sales Representative (15) , Customer Service Agent (13) , Sales Chat Agent (13) , Web Chat Customer Service Representative (13) , Chat Support Representative (12) , Manager (12) , Call Center Representative (11) , Mentor (9) , Operations Manager (9)

What are the pros of working at Afni according to real employee reviews?

"Pay is good and relationships good" ((in 84 reviews)); "great benefits and ok starting pay for entry level job seekers" ((in 76 reviews)); "It is a good work from home position" ((in 53 reviews)); "Great people to work with and for" ((in 53 reviews)); "Training was extensive." ((in 47 reviews))

What are the cons of working at Afni according to real employee reviews?

"Poor management; aside from Megan" ((in 99 reviews)); "Supervisors are not available to employees when the caller requests them, instead they sit at a desk and requests come into a ticket or chatline." ((in 26 reviews)); "Poor Upper Management" ((in 24 reviews)); "No bonuses in some departments" ((in 20 reviews)); "Blatant favoritism." ((in 13 reviews))

What are employees saying about Afni redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Afni redundancy and their outlook for job security at Afni in 2026.

Afni Reviews

2.7

37% would recommend to a friend

(1,347 total reviews)

Ron Greene

53% approve of CEO

40% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.1

Career opportunities

2.8

Compensation and benefits

2.7

Culture and values

2.6

Work/Life balance

2.6

Senior management

Afni has an employee rating of 2.7 out of 5 stars, based on 1,347 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Afni employee rating is 30% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

1K reviews

3.0

5 July 2026

Cool work-from-home setup, but constant micromanagement

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

working from home is cool

Cons

micromanaged all the time and things are never uniform

2.0

1 July 2026

Toxic management overshadows decent benefits and perks

Agents - insurance services

Recommend

CEO approval

Business outlook

Pros

* If you ever want to work in management, this place will give you an education in what not to do. * Decent benefits package. * Weekly food trucks for lunch. * Some opportunities for promotion if you work hard.

Cons

* Management is the biggest con. They are not transparent, don't really know what they are doing, and make decisions by the seat of their pants. Most decisions are knee-jerk reactions to something that could have been prevented if they had half a clue how to do their job. * If you have a question, you can expect to get a 5 different answers from 5 different managers or being told one thing only to have a completely different thing take place. * The call floor is the most toxic place I have ever seen. You can feel it hanging in the air the moment you walk in.

4.0

25 June 2026

Great Weekly incentives can't offset toxic management issues

Customer service representative (csr) ii

Recommend

CEO approval

Business outlook

Pros

Provides Weekly Incentives, Benefits as soon as possible.

Cons

Base weekly salary discrepancies, toxic management, weak organizational structure

Viewing 1 - 3 of 1,347 Reviews

Jobs at Afni

Call Center Representative

Uninsured Motorist Specialist (English or Spanish Bilingual)

Customer Sales Representative

Afni

Afni Reviews

Ratings by category

Reviews by job title

Cool work-from-home setup, but constant micromanagement

Toxic management overshadows decent benefits and perks

Great Weekly incentives can't offset toxic management issues

Jobs at Afni

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