Agencyport Reviews

4.2

89% would recommend to a friend

(20 total reviews)

Curt Stevenson

100% approve of CEO

87% positive business outlook

Agencyport has an employee rating of 4.2 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Agencyport employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
4.0
21 May 2014

Great opportunities but the environment is changing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are great, very bright and dedicated. People care about our customer partners. The new CEO is an excellent leader - someone you want to work for.

Cons

The benefits, especially the 401k is terrible. Some of the sr technology leaders allow their egos to get in the way of working well with others. In 5+ years I have had one formal review....

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Agencyport Response
11y
Thank you for the compliment and I genuinely appreciate the feedback on where we can improve. I will make the 401(k) match (I assume that's the terrible part) a priority. Hopefully you're seeing an improvement on the ego front on the tech side over the last few months, but if not, please talk to Katelyn (HR Manager) with specifics. She and I spend a lot of time trying to eliminate that challenge - and we believe it has improved - but we could be wrong. I am very sorry to hear you have only had one formal review in 5 years. Something is wrong. As you know, our philosophy is that each person gets a formal review annually, but should be getting real-time, 360 degree feedback on an ongoing basis. I would like to make sure we work this out. I'm not asking you to compromise your anonymity, but I encourage you to discuss this with your manager, with HR, or if you'd like, please feel free to talk to me about this. Thank you again for your feedback, Curt
5.0
19 Mar 2016

Another great year!

Recommend
CEO approval
Business outlook

Pros

1) Strong management team - Since Curt has been in place as CEO, the company has made some great strides. Specifically, I have a lot of faith in the new product leadership which he has recently put in place. 2) Great momentum - For a few years, the prior leadership was distracted by the acquisition and merger with a UK based subsidiary. Lately, we’ve been invigorated by new product leadership and a compelling digital product roadmap that is taking the company is a direction that has a lot of potential.. 3) Great culture - The atmosphere around the company is really positive and the company is full of great people. The age profile at the company is diverse but leans a little towards the youthful side - a lot of young parents and millennials - i.e plenty of after work social events, and plenty of fun-loving people. The office environment is refreshingly casual - there isn't much of a dress code in place (shorts in the summer are encouraged!). Everybody who has an office has an open door policy. There aren't many fussy or uptight people. 4) Good HR - In the past, the company wasn't consistent about salary reviews and performance reviews. In those days, instead of the best people getting a raise, it was the people who were good at advocating for themselves that got paid more - while the rest were left with stagnant wages and no bonuses. This problem was exacerbated by the fact that the company wasn't performing well and there simply wasn't a lot of money to go around. Under new HR and supported by the new CEO and CFO, we finally have a formal review process in place which attempts to address these problems. One year in, and it looks like it's working! 5) Good Technology - When you're a software developer, you want to be working with good technology. The R&D developers are working on a very cutting edge cloud technology stack. Most developers outside of the R&D department are involved with an JEE against a different product is built upon a relatively up-to-date stack - boostrap/angularJS on the front end backed by a server-side REST api which utilizes Solr to provide modern search capability. The (java-based) proprietary datacollection and field rendering technology which run on the server side are really well put together and thought out - figuring out some of this stuff makes for a very interesting couple of years. 6) Great location(s) - The Boston HQ is located in the "innovation district" of south boston right by the Children's Museum. It's an 8 minute walk from south station or footsteps from the courthouse silver line station (SL1 or SL2). The lunch time food options are pretty good these days, there is a new Bon Me restaurant around the corner and it's food truck city across the bridge all along the greenway. The portsmouth NH office is on the water and has a really cool industrial feel to it. It's spacious and has exposed vent work. It has grassy lawn around the back which has played host to several parties and clambakes over the years

Cons

1) The bonus program is setup such that only a handful of people outside of management are eligible to receive a bonus all. This kind of program makes those who are ineligible feel demoralized, while the privileged few receive bonuses based on the achievements which aren't their solely their own. 2) The 401k plan is pretty bad. The match amounts to a pittance - an annual 50% on $2500 worth of contributions. 3) The health insurance plan isn't fantastic. The company only funds 66% of the premium which is below average (I believe most range from 75% - 90%)

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Agencyport Response
10y
First of all - thank you for taking the time to write such thoughtful feedback to help viewers of Glassdoor get some insight into Agencyport. I think this level of transparency is important. Thank you for the kind words in your pros. I appreciate the compliments on the leadership team, Katelyn’s success in HR, and I and agree that momentum is strong and we’re fortunate to have such a great culture. I’m glad you like the tech stack and hope you’re excited about where that is evolving, too. I am. Regarding your suggestions, I really appreciate those as well. As you probably know from my speech at the meetings when we rolled out the current variable compensation structure, I respectfully disagree with a bonus program that gives a little bit to everyone - especially with limited discretionary cash budgeted - which is why we are in year three of the current plan. I believe the current plan has contributed to the strong sense of accountability and ownership we see at Agencyport today. That being said though, we are looking at some adjustments to the current plan that will hopefully offset some of the negative feelings of those who aren’t included. Regarding the 401(k), we are also looking at some broader changes to that this year. Thank you again for this review, Curt
4.0
18 Apr 2015
Recommend
CEO approval
Business outlook

Pros

The culture is great, people are always organizing both official and unofficial events in and out of the office. There is a strong trust between employer and employee. Personal responsibility is encouraged, and anyone can bring anything new to the team if a good case can be made for it, be it a new process or a new technology. Everyone's opinions and views are taken into consideration before decisions are made. Easy access for commuters using public transport.

Cons

The insurance industry in general isn't a tech leader, and we find ourselves frequently dealing with supporting legacy systems. Unless you're working on the core product team, you will be using a lot of proprietary technology that may not be very applicable outside of Agencyport.

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Glassdoor has 22 Agencyport reviews submitted anonymously by Agencyport employees. Read employee reviews and ratings on Glassdoor to decide if Agencyport is right for you.