AiChat Reviews

4.1

80% would recommend to a friend

(26 total reviews)

65% positive business outlook

AiChat has an employee rating of 4.1 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

26 reviews
1.0
20 Dec 2022
Recommend
CEO approval
Business outlook

Pros

well known established clients. - colleagues are nice, some are very helpful although every few weeks, someone is leaving the company so numbers are always dropping. - ceo did acknowledge late salary and knows how to apologise for such blunder (but unfortunately saying sorry does not pay bills or late fees fyi)

Cons

expected to work after working hours, sometimes weekends too. expected to take on roles of those who has left the company and ceo does not see urgency to get replacements. - the ceo, kester, normalise the behaviour of texting after hours (personally there should be boundaries) - worked here for almost a year and i dont see any clear direction of the company, questionable on the prospects of the company, although a lot was promised during the interview process. - bonus: working here, you stand a chance to receive your salary more than a week later. ceo cited due to pending payment so red flag about company’s financial standing.

2.0
7 Dec 2022

Delayed Salary

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Promising clients (see aichat.com) -Ambitious product features

Cons

-Salary got delayed beyond the normal monthly term -Be prepared to do more than what you are paid for -Underlying issues/bugs on the chatbot infrastructure -Founder has a tad bit traditional mindset -Insufficient resources to work on fixes yet founder insist on getting client to pay for service despite the chatbot inadequacies

1.0
6 Feb 2023

Poor Job Security, Backdated Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Colleagues are great but most have left now. There’s only the management and a less than a handful of colleagues now.

Cons

Experienced delays in salaries. Once, the delay was 10 days long and we were only notified on the day we were due to receive it with no expected date in view. CEO shrugged off this delay blaming it on the clients. Telling us he would also like to know when they would pay. The lack of regard for his employees is appalling. Witnessed a few colleagues being asked to leave. Claims are not reflected in payslips, no clarity on which claims are paid or not. No internal HR, external HR not responsive. CEO’s ideal of flexibility is providing us with two shifts, 9-6pm or 7-10pm. No proper onboarding, pushed to the most experienced staff left.

Viewing 1 - 3 of 26 Reviews

Glassdoor has 28 AiChat reviews submitted anonymously by AiChat employees. Read employee reviews and ratings on Glassdoor to decide if AiChat is right for you.