Airbnb Reviews | Glassdoor.com.au

Airbnb Reviews

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Found 722 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
84%
Approve of CEO
Airbnb CEO Brian Chesky
Brian Chesky
517 Ratings
Pros
  • "500 in Airbnb credits per quarter, free food (breakfast/lunch/dinner), and all the cool Silicon Valley perks(in 42 reviews)

  • "Great benefits including free lunch and snacks, quarterly travel coupons(in 39 reviews)

Cons
More Pros and Cons
  1. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    - Amazing org culture - Lives and breathes diversity and inclusion - Work life balance

    Cons

    - Constant changes mean you need to be adaptable but this also provides significant learning opportunities

    Airbnb2018-02-20
  2. "Amazing company and mission, shame about middle Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Brand Marketing 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than 2 years

    Pros

    Young, passionate culture with a lot of heart, purposeful and inspiring mission. Amazing leadership team.

    Cons

    Growing pains of a startup wanting to maintain it's agility, but needing structure and process to support a rapidly ballooning organization. 99% amazing people, but some "managers" lack integrity and capability to manage teams or just have NFI what they are doing - completely unaligned with organizational values.

    Advice to Management

    Bring in organizational professionals to help optimize structure and processes. Recruit smart Managers with integrity and avoid spineless hires who on paper may have experience in traditional hospitality/travel industries but lack disney imagination.

    Airbnb2018-06-09
  3. "Goood"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Airbnb

      Pros

      pretty alright, not too bad

      Cons

      Not that many cons, I ike it here

      Airbnb2017-10-11
    • Helpful (1)

      "Great culture and workplace!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Community Organizer in Sydney
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Airbnb full-time for more than a year

      Pros

      - challenging, positive work environment. An awesome work culture with values that are made clear to you through the interview process and beyond to help you "champion the mission" - work flow that fosters team projects and individual work - support for growth and a workplace that caters to both extroverted and introverted personality types from both workplace design to encouraging contribution. - travel opportunities...

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      Cons

      - plans, tacts, systems can change , sometimes at short notice. This can be con for people who aren't adaptable or flexible.

      Airbnb2016-06-27
    • "The single best job I've had in my career - incredibly inspiring work, fabulous workplace."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Head of Communications in Sydney
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Airbnb full-time for more than a year

      Pros

      + Inspiring + Fast paced + Good pay + Great conditions + Travel (depending on type of role)

      Cons

      This is a toughie. I'd say, a potential negative for some is that it's pretty hard to get a gig here. Jobs don't come up all that often, so make sure your application is spot on.

      Airbnb2015-06-15
    • "Seriously amazing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Country Manager in Sydney
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Airbnb full-time for more than 2 years

      Pros

      Changing the way the world looks at and feels about travel and hospitality. Great culture Fast growing Global platform

      Cons

      Fast growing - which can have its pitfalls if you can't keep up. It also means that your job is changing as you grow and this might not suit everyone and some folks will find themselves in roles that they are not qualified for and may not feel successful as a result.

      Airbnb2015-06-15
    • "Amazing culture and mission"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Airbnb

      Pros

      Airbnb is one of the friendliest and happy places I have worked at. Everyone truly makes you feel welcome whenever you get to see them. They've also brought on some world class talent in senior roles that means we are much more focused on where we are headed in the next few years. I really believe that we can do some great things. Its also nice to work at a place where those hosts and guests in our community really...

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      Cons

      As with any company growing this size there are still plenty of systems that aren't just in place yet. The company is also getting much larger and so it's easier to walk around and see many faces you don't know. Feels less like a really close family each day. Sometimes you feel like work/life balance doesn't always work.

      Airbnb2015-02-13
    • Helpful (20)

      "Great perks, pay, and people"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Engineer in San Francisco, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Airbnb full-time for more than 2 years

      Pros

      Most people are extremely nice and driven at Airbnb. You can really find whatever you are looking for in a team. The tech stack is a priority for the company, which makes the company a great place to work as an engineer. We have tech talks at the office, open source projects, stipends to attend conferences, etc. We encourage novel/optimal technical solutions even when the project may take more time, and we (at...

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      Cons

      Office politics can be frustrating Designers have too much power and many don't know how to build UX or be on top of projects The quality of engineers is highly variable

      Advice to Management

      1. Let go of more engineers who aren't meeting expectations - they are difficult to work with and continuing to play nice is a lose-lose situation for both parties involved. It hurts our brand, wastes money, and lowers the quality of our product. I think we also need to revisit our interview process to make it more fair and filter out more low quality engineers. 2. Being kind ("Be a host", etc.) does not need to translate...

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      Airbnb2019-03-13
    • "Great company to work for"

      StarStarStarStarStar
        Former Employee - Customer Service Representative 

        I worked at Airbnb full-time

        Pros

        Great colleagues and atmosphere. Highly recommend

        Cons

        Give more chances to people to develop

        Airbnb2019-05-19
      • "Coordinator"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at Airbnb full-time

        Pros

        - Great people - Great perks - Lots of opportunities

        Cons

        - Golden handcuffs when it is time for you to look for something new

        Airbnb2019-05-15
      Found 722 reviews