Airbnb Reviews

Updated 2 Aug 2020

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4.1
81%
Recommend to a Friend
91%
Approve of CEO
Airbnb CEO & Co-Founder Brian Chesky
Brian Chesky
633 Ratings
Pros
Cons
  • "Work/life balance: have to put in a lot of hours just to stay on top of your file load(in 66 reviews)

  • "Typical growing pains for our size, honestly(in 35 reviews)

More Pros and Cons
  1. "Airbnb experience was positive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Head of Airbnb Luxe, Oceania in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time

    Pros

    Amazing culture and perks, they truly care about their employees

    Cons

    Vague succession planning for some employees, also some inexperienced manager

  2. COVID-19

    "Great Company with Awesome Community"

    5.0
    Current Employee - Airbnb Plus Superhost in Melbourne

    I have been working at Airbnb full-time

    Pros

    Work your own hours, make money from spare real estate

    Cons

    Coronavirus Pandemic has killed the travel vibe, hence my income.


  3. "Amazing company and mission, shame about middle Management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Brand Marketing 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Airbnb full-time for more than a year

    Pros

    Young, passionate culture with a lot of heart, purposeful and inspiring mission. Amazing leadership team.

    Cons

    Growing pains of a startup wanting to maintain it's agility, but needing structure and process to support a rapidly ballooning organization. 99% amazing people, but some "managers" lack integrity and capability to manage teams or just have NFI what they are doing - completely unaligned with organizational values.

    Continue reading
  4. "Marketing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Airbnb full-time

    Pros

    - Amazing org culture - Lives and breathes diversity and inclusion - Work life balance

    Cons

    - Constant changes mean you need to be adaptable but this also provides significant learning opportunities

  5. "Goood"

    2.0
     

    I have been working at Airbnb

    Pros

    pretty alright, not too bad

    Cons

    Not that many cons, I ike it here

  6. Helpful (1)

    "Great culture and workplace!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Organizer in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for less than a year

    Pros

    - challenging, positive work environment. An awesome work culture with values that are made clear to you through the interview process and beyond to help you "champion the mission" - work flow that fosters team projects and individual work - support for growth and a workplace that caters to both extroverted and introverted personality types from both workplace design to encouraging contribution. - travel opportunities - structured training - employee benefits such as travel credits

    Cons

    - plans, tacts, systems can change , sometimes at short notice. This can be con for people who aren't adaptable or flexible.

  7. "The single best job I've had in my career - incredibly inspiring work, fabulous workplace."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head of Communications in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for less than a year

    Pros

    + Inspiring + Fast paced + Good pay + Great conditions + Travel (depending on type of role)

    Cons

    This is a toughie. I'd say, a potential negative for some is that it's pretty hard to get a gig here. Jobs don't come up all that often, so make sure your application is spot on.

  8. "Seriously amazing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Country Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than a year

    Pros

    Changing the way the world looks at and feels about travel and hospitality. Great culture Fast growing Global platform

    Cons

    Fast growing - which can have its pitfalls if you can't keep up. It also means that your job is changing as you grow and this might not suit everyone and some folks will find themselves in roles that they are not qualified for and may not feel successful as a result.

  9. "Amazing culture and mission"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb

    Pros

    Airbnb is one of the friendliest and happy places I have worked at. Everyone truly makes you feel welcome whenever you get to see them. They've also brought on some world class talent in senior roles that means we are much more focused on where we are headed in the next few years. I really believe that we can do some great things. Its also nice to work at a place where those hosts and guests in our community really love the brand.

    Cons

    As with any company growing this size there are still plenty of systems that aren't just in place yet. The company is also getting much larger and so it's easier to walk around and see many faces you don't know. Feels less like a really close family each day. Sometimes you feel like work/life balance doesn't always work.

  10. "The grass is greener here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Operations Manager in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Airbnb full-time for more than 5 years

    Pros

    -The culture and focus toward building a truly transformational travel company is at the forefront of every decision. -Every day presents you with an opportunity to do your best and solve for complex challenges.

    Cons

    Not all shared services are utilized to the fullest

    Continue reading
Found 915 reviews