Leadership missteps in Sales: Significant overhiring followed by a large layoff damaged morale and trust.
No clear revenue strategy: Little to no plan to increase deal sizes or move upmarket in a sustainable way.
Reactive company direction: Heavy push toward AI while neglecting other core parts of the business, leading to constant priority shifts.
High leadership turnover: Frequent departures at the leadership level create instability and unclear ownership.
Top-down decision making: Executive decisions often feel rushed and ego-driven, with limited cross-functional input.
Customer churn risk: The company appears willing to churn or deprioritize top customers rather than invest in long-term retention and expansion.
Low focus on employee retention: no effort to retain talent throughout the company.