Al Rayan Bank Reviews

This place has really poor culture towards females and working parents. Even during covid, flexible working isn’t something they think is important. The ceo hasn’t even done a townhall or communication on the banks performance since he joined last april. There is no control over the executive team which are all male. The executive team have mostly been promoted from Head of roles and have no experience so they make you work to ridiculous deadlines for a piece of work, then they ask you to make loads of changes, then they take months to make a decision because they don’t want to take responsibility for anything and they can never agree with each other. So you end working stupid hours everyday all for something that doesn’t happen until sometimes months later and if it goes wrong you will be blamed. They argue with each other in emails. You can be talked down to as a female and shouted at in meetings by an executive or heads of but nobody says anything. There are so few staff doing the work but so many head of roles for a small bank and all of them are men but two. The HR department are constantly busy with grievances and good people are leaving all the time but HR can’t sort it because they and not really part of the executive team so nobody wants to listen to them. Performance reviews and a waste of time because everyone wants an exceed just for bonus but it doesn’t matter how hard you work, if you’re executive doesn’t “see” it then you’re not an exceed. You expected to do extra work with no extra staffing all the time but your salary never shows this. This really isn’t a nice place to work if you’re looking for good culture in your next job.

Where do I even start? The basic policies and procedures which should exist in any bank, is non-existent in this bank. Basic procedures are carried out with opinion, rather than following a set of guidelines. Conduct risk is not important to this bank at all as they keep their customers waiting and waiting for a basic service such as a fixed term deposit to be renewed. The upper management are too big headed to listen to the front-line staff members. Favouritism is a popular method of being promoted, otherwise you have no chance of getting anywhere, even something standard like a yearly pay increase. Think you’re going to get a pay rise in this company? Think again. The HR is also non-existent as they do not respond to any emails, no support or empathy whatsoever, again just another bunch of people who only care about making themselves look good. The bank lacks basic direction since the CEO left the company. Everyone is running around like headless chickens making an excel spreadsheet for every single thing, with no substance behind it. This is not how a bank should be run. The credit team lack basic knowledge about the target market, making it difficult to manage customer expectations. The KYC team also lack direction and fluent understanding, making it impossible to manage clients’ needs. I joined this bank with high expectations and it unfortunately fell flat. The principles and morals of this company are out of the window. Don’t say I didn’t warn you.