Reasons you should avoid this place:
1. Major ethical violations. Untrained, unauthorized individuals have access to confidential client records. Clinic is in breach of CRPO standards but ignores internal reports about this.
2. CRPO Code of Ethics & Standards of Practice violations. Marketing often promises specific outcomes (against CRPO regulations). Therapist titles are misrepresented or omitted on the clinic’s website. Therapists are told to keep their clients in therapy. Therapist are told not to spend time treatment planning or conducting any clinical charting outside of sessions. I was specifically told "all of this should be done in your 50min with the client." There are so, so many more violations, it would take an hour to recount them all.
3. Toxic workplace culture. Raising ethical concerns often leads to social exclusion or punishment, especially from leadership. Concerns from supervisors, associate therapists, and interns are frequently dismissed.
4. Exploitation over wellbeing. Staff wellbeing is disregarded; profit is prioritized above all else. Interns are not properly supported but are still financially exploited.
5. Unrealistic expectations. Therapists are assigned overwhelming caseloads. Even being one session off your target can result in disciplinary action.
6. Unfair contract revisions. Contracts are changed if the company decides you’re not “earning” your pay, even with heavy caseloads.
7. Lack of HR and accountability. No formal or qualified HR personnel in place. Response to calls for audit involved claiming a CCPA review—which has no regulatory authority over psychotherapy.
8. Non-Therapist leadership. Clinic is not run by therapists, leading to a lack of professional understanding and judgment. Encourages therapists (even interns) to pressure clients to stay, which is ethically questionable.
9. Forced extra work outside contract. Asked to sign additional agreements to take on unpaid or extra responsibilities. Noncompliance leads to being "suggested" to demote yourself.
10. Silencing and gaslighting. Staff who raise concerns are told they are the problem. Whistleblowers are gradually pushed out of the organization.
