Aloha Reviews

3.6

61% would recommend to a friend

(105 total reviews)
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Matt Prados

65% approve of CEO

58% positive business outlook

Aloha has an employee rating of 3.6 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aloha employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

105 reviews
1.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

You will learn and be expected to do about four to five different jobs simultaneously, while being underpaid for the one you are hired for. Great exposure, but know you are genuinely paid 50% or less of the market standard for what you do. It’s why hiring managers focus on high school grads and not college grads.

Cons

Career growth conversations happen infrequently. Actual promotions, never. Employees carrying the full weight of multiple senior roles will be told repeatedly that “things will get better” or “better pay is coming soon.” It doesn’t. When colleagues leave (and they do leave) their responsibilities quietly redistribute onto whoever is still standing. No conversation, no compensation adjustment, no acknowledgment. Just more work with the same title and the same pay. We have cut our employee count in half with layoffs and quits the last two years, and our client count has only grown. All that work has been absorbed by every grunt. Pay raise has gone up maybe $20/check over that same time despite work doubling. How is this okay? Employees repeatedly raise concerns about critical product failures affecting small healthcare practices, clinicians whose entire livelihoods depended on accuracy. Leadership continues selling anyway. Client-facing employees absorb the fallout. Real people, running real small businesses, lose real income. It’s awkward cold calling as the reputation of the company is beginning to precede itself. Every. Single. Director. comes thirty minutes past start time and leaves thirty minutes early while others in charge of the real work stay hours later just to keep their heads above water with all the fires. I’m looking at sales directors AND customer success directors. We all have kids, only managers and directors are allowed to come late and leave early for them. They then ask their associates to stay late to cover shifts, while they peace out early. This, to me, is reflective of managements entire attitude towards their jobs and direct reports. Managers clearly aren’t listening to our feedback or else churn would be better and you’d see managers butts in seats before employees- and staying the full day. Ridiculous. Why should we be here when you aren’t

1.0
6 May 2026

The most consistent thing is the turnover

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You develop thick skin fast.

Cons

If you are considering working here, please seriously protect your mental health and think twice. Aloha is emotional exhaustion disguised as hustle culture. You are not treated like a human being here, you are treated like a metric. Instead of constructive coaching, the environment feels centered around tearing employees down, creating anxiety, and keeping people in a constant state of stress and fear. Metrics and expectations are constantly changing, making it feel nearly impossible to ever truly succeed or feel accomplished no matter how hard you work. I personally experienced a major decline in my mental health while working here, and I was far from the only one. Burnout, anxiety, and emotional exhaustion felt normalized rather than addressed. Many employees looked mentally drained, yet were blamed for “not wanting it bad enough”. The CEO creates an environment built on fear, pressure, and financial insecurity rather than genuine leadership or mentorship. Motivation often felt rooted in making employees feel replaceable. The CEO cares about his personal image, money, and status while employees were left mentally and emotionally drained. The overall culture often felt immature, negative, and unprofessional. The gossip, disrespect, constant negativity, and behavior from upper management felt more like high school drama than a professional workplace. It created an environment where employees felt uncomfortable, unsupported, and emotionally exhausted before the workday was even over. There are far healthier companies where you can receive strong coaching, better compensation, real career growth, work-life balance, and leadership that actually values employees as people instead of production numbers. Save yourself.

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Aloha Response
3w
Thank you for sharing this feedback. Aloha is a fast-paced, high-growth environment with ambitious goals, and we recognize that high standards must be paired with clear expectations, constructive coaching, and genuine care for our team members as people. We are truly sorry that your experience with us did not feel supportive or aligned with the environment we strive to create. While we cannot speak to the specifics of an anonymous review, we take feedback around burnout, communication, leadership, and culture seriously. We encourage you to connect with the People-Operations team or the Head of your department to share more specific details about your experience so we can better understand where we may have fallen short and work toward meaningful improvement. We are actively focused on listening to our team members, supporting our managers, communicating expectations clearly, and creating an environment where people feel valued, respected, supported, and able to grow. Please feel free to reach out to me directly at any time. I would be happy to partner with you and help make your experience at Aloha a better one. - Katelyn Hoffman, Director of People-Operations
1.0
4 May 2026

Free meals can't outweigh toxic environment and unclear direction

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free meals 4 times per week, chiropractic adjustments once per week

Cons

Compensation doesn’t match the expectations of the role, especially as targets increase and responsibilities expand. Senior leadership’s communication is often unclear, which leads to constantly shifting priorities and a lack of alignment across teams. There’s a noticeable gap between what’s expected and the resources provided, making it difficult to execute without burning out. Processes are either underdeveloped or constantly changing on whatever the CEO feels that week., It’s hard to build any kind of repeatable success. Career growth isn’t defined, and advancement can feel inconsistent or dependent on drinking the koolaid rather than performance. Overall, the environment feels very toxic, with frequent fire drills and not enough long-term direction.

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Aloha Response
3w
Thank you for taking the time to share this feedback. We appreciate you mentioning some of the benefits our team enjoys, and we also take your concerns around compensation, communication, processes, resources, and career growth to heart. Aloha is a fast-paced company, and as we continue to grow, we recognize that we have a responsibility to provide clear communication, stronger alignment, scalable processes, and transparent development paths for our team members. We believe high performance should be supported by strong leadership, clear direction, access to resources, and consistent expectations. We are sorry that your experience did not reflect that standard. We are actively focused on improving alignment across teams, strengthening manager communication through training, documenting more repeatable processes, and continuing to invest in training and development. We appreciate your advice to management. I encourage you to reach out to me directly via email if you would be willing to share more specific feedback. I would be happy to listen and partner with you. — Katelyn Hoffman, Director of People-Operations
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Glassdoor has 111 Aloha reviews submitted anonymously by Aloha employees. Read employee reviews and ratings on Glassdoor to decide if Aloha is right for you.