Aloware Reviews

3.1

50% would recommend to a friend

(77 total reviews)

Anoosh Roozrock

54% approve of CEO

46% positive business outlook

Aloware has an employee rating of 3.1 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Aloware employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

77 reviews
1.0
7 June 2022
Recommend
CEO approval
Business outlook

Pros

Nothing compared to other companies.

Cons

Compare this company with North Korea. Don’t fall for fake reviews they have made here to fix their reputation on glassdoor. They don’t bring knowledge from outside world but just write similar incomplete internal blogs that encourage you to be a silent worker and force you to read and comment “acknowledged” under them. Managers especially their CEO, are amateurs and deeply overwhelmed by their titles. In the age companies are throwing away the hierarchy structure, they have just recently moved toward that restrictedly and are happy with it. If you reach them accidentally or need help, instead of answering they put too much energy into sending thousands of messages on different slack channels to tell you “don’t slack CEO”, “Don’t DM”, blah blah, and refer you to their internal blog posts regarding this! 😅 They are a bunch of old Iranian friends working together and endorsing each other and 90 percent of their programmers (workers) are Filipinos. If you are a senior developer Aloware is not the right place for you. They don’t have the experience and tools to monitor your work so you will be always judged with “poor performance” even though you know you have been working hardly more than their expectations. This company is heavily micromanaged by its founders. They give you no opportunity to express your ideas and if you share your experience with them or have an opposite opinion, expect a secret judge or get fired soon with no prior notice. If you do something smart which works, CTO and CEO take all the credit for themselves, write blogs, and always promote themselves as the problem solver and congrats each other without mentioning your name. - No job and role security - Variable and sudden decisions - Unusual working hours - No work-life balance - Stressful culture - No vacation leaves - No holidays - No benefits - No respect - No paid overworks - Low salaries

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Aloware Response
4y
Hi! Thank you for your feedback, please be aware that we will take everything you said into consideration. At Aloware, we like to be thorough so we tend to have a lot of written up processes and procedures in place, and naturally, we want each employee to read and understand those processes. This is to make sure all employees are held to the same set of standards regardless of their title or position. Also, this helps the Operations team tremendously with keeping communication seamless and to avoid misunderstandings further down the road. Since we are a startup company, even our top management is very hands-on with the product and they are very much involved in building shiny new things for the growth of the business. :) If you have any specific suggestions in mind on how to make Aloware a better place to work, please reach out directly to the Operations team. We wish you all the best in your future endeavors!
2.0
2 June 2022
Recommend
CEO approval
Business outlook

Pros

You will learn how to push yourself and improve. The environment allows you to learn more, improve your expertise, and be able to collaborate with different specialists. Our team manager was also technical and an expert in the field.

Cons

Very bad processes. Logged in for work, joined a meeting, took a 30-minute break and suddenly you no longer have any access to the company's email and tools. That's how they remove you from work instantaneously. No warning, no notice. No severance pay. The upper management will deem you as having a "poor performance" without any employee review done. There wasn't even any KPI or basis. They will remove you right away without explanation. Aloware has a very poor process in place and follows political culture.

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Aloware Response
4y
Hi! Thank you for your feedback, please be aware that we will take everything you said into consideration. We did have to reconsider our strategy and adjust to the current market environment, in fact we are reconsidering the strategy on a weekly basis, that’s just how startups operate. Unfortunately, some positions were phased out as it did not fit into our forward looking strategy. We are still hiring for other positions, however, because those positions play an essential role in our strategy and we cannot pause hiring there.
1.0
31 May 2023
Recommend
CEO approval
Business outlook

Pros

Job is very easy and product is very straight forward. I could resolved most if not issues within the same hour unless its a bug. I will give work life balance a 5, but I'll just note this here instead of rating a 5 star for this review. They really don't deserve to hire people.

Cons

They don't give Hubspot access, when this is one of the main feature of the platform to integrate with. I had to be resourceful to find solutions but only a few people know how this works. If you are a customer that reads this, this should explain why you are not getting a resolution or at least a good response from the team. Total bias -- there was 1 time when an issue was raised that app was not updating. Same OS, same error -- for 1 instance it was tagged as "bug" but the other tagged as "user problem" -- main issue here is that Aloware did not put details why the first issue was different to the other. Bottom line, everyone is confused on how and what was broken. I am sure they still have not fixed this. There are a lot more to mention but last one here for me is there is a ZTP (Zero Tolerance Policy) on Slack and attendance that "EVERYONE" including leaders should follow, that is clearly not followed. This is why tickets are not resolved and not responded in a timely manner. I hope this gets reviewed. Now you guys know why your customers are cancelling.

Viewing 1 - 3 of 77 Reviews

Glassdoor has 100 Aloware reviews submitted anonymously by Aloware employees. Read employee reviews and ratings on Glassdoor to decide if Aloware is right for you.