employer cover photo
employer logo
employer logo

Ambition Institute

Is this your company?

Ambition Institute Reviews

3.7

73% would recommend to a friend

(94 total reviews)
avatar

Hilary Spencer

86% approve of CEO

69% positive business outlook

Ambition Institute has an employee rating of 3.7 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ambition Institute employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

94 reviews
1.0
13 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Flexible work hours and good pension. Lots of great people at manager and associate levels

Cons

The majority of people in senior management have no idea how to manage people or processes. There is a staggering arrogance that their way is right, with a complete lack of empathy or openness to feedback. It’s ironic that a charity who provides leadership training to schools is somehow unable to apply the same training internally. Hierarchy is key, and it seems getting yourself a director position means you can behave in an appalling way, leading and managing through fear and bullying tactics. I know one director who has made several employees cry, use intimidation tactics to get results yet is universally praised by the exec team. The HR in the organisation is laughably awful! One month, despite not working in HR, I was sent the payroll for the whole organisation to sign off, nothing was raised about my complaint. I was also sent notes for the outcome of a disciplinary procedure for an employee who was not in my team. No HR director has lasted more than 3 months, so it continues to get worse. Despite great lip service to diversity and inclusivity about 6 months after starting I discovered another male manager who started at the same time was paid £3000 more than me.

avatar
Ambition Institute Response
5y
Thank you for taking the time to leave a review of Ambition Institute. It’s great to hear your reflections on our people – we agree, our staff are brilliant. We don’t recognise some of the concerns you reference so would welcome a conversation to discuss them further. You can reach us at hr@ambition.org.uk. Thanks again for taking the time to help us #keepgettingbetter
1.0
6 Jan 2021
Recommend
CEO approval
Business outlook

Pros

There are no pros to working at Ambition

Cons

I worked at Ambition, and its legacy organisations for over 7 years. In my final 2 years, they treated me dreadfully, and I can’t recommend enough that you do everything you can to avoid working there. There are several issues I want to draw attention too, many of which have been touched upon by other posters: 1. Toxic culture since the merger Since the merger of Ambition School Leadership and Institute of Teaching, there has been a dreadful culture. Of course, it is hard to unite opposing ideologies (even intentionally!), but instead, IfT began by being oppositional to Ambition School Leadership. In particular, IfT staff were encouraged to view Ambition School Leadership staff critically, which planted seeds amongst the IfT staff not to trust Ambition staff, and to view their work as sub-par. When I have worked with individuals in many instances, I built good relationships. However, the bad culture still exists between these teams- namely: the current design team and the programmes that fall under the 'teaching' programmes umbrella vs all other teams within the organisation. These teams work with the rest of the organisation in a conflictual manner, either micromanaging work, advising on areas outside of their expertise, or trying to take on responsibilities that doesn't sit within their functions. 2. No viable operating model, or organisational strategy The organisation has been running into a deficit each year (which you can see publically on companies house). In spite of this, there has been no clear strategy to address this. These issues lead to continual organisational restructures (3 in the last 2 years), where senior staff are protected and junior staff let go, in spite of where there is evidence to the contrary about who does the work. E.g. the School Partnerships team removed all junior-level postings this year, with no evidence on why this was a better model. 3. Incompetent CEO Hilary has shown absolutely no organisational leadership since joining the organisation and is clearly out of her depth. For a while, it was hoped that she was holding her cards to her chest while finding her feet, but unfortunately, she has not made decisive action on any area and continued to oversee an organisation with no model, and a terrible culture. Only with new leadership can Ambition improve. 4. Unethical & incompetent HR This year my job was coming to an end, as it was a maternity cover contract. The organisation decided to place me in a redeployment pool, which means any suitable role that came up, I would be considered first as a candidate. When a new hire was announced one day, I asked HR why I hadn’t been able to apply for the role, they told me the internal intranet post, was the first they had heard of the vacancy, and said it was ‘out of their hands’. I was then called by an exec director who explained it was just a ‘3 month’ posting, which is why it didn’t go through due process. This was in direct contradiction to the postholder, who said in a call with me that she was expected to be here until December (9 months at the time- going well beyond my contract end date). This postholder is still employed. When I complained formally about this, I was lied to repeatedly by HR and leadership. The complaint put me out of favor of the organisation, and when suitable posts did come up, the process was predetermined so that I was unsuccessful. When I emailed Hilary to discuss these issues she ignored me on several occasions. Whilst there is one particular good HR employee (Janine) and perhaps others in HR are trying to influence the organisation to do better, the fact that the organisational leadership is not listening to the advice of HR (or the law), nor providing enough resource for it (for instance they have not backfilled the role of HR director) shows how little they respect HR. Now when you read this, you may just think I am a ‘disgruntled’ employee, but it is not just me that feels this way. The results of the staff survey that came out this year compared us with other charities. Across most metrics we were in the bottom quartile, yet Ambition took no action to respond to the feedback.

avatar
Ambition Institute Response
5y
Thank you for taking the time to leave a review of Ambition Institute. Our recollection of events differs from yours. It isn’t appropriate to discuss the management of your complaints in a public forum so we’ll simply wish you well for the future and hope that you find greater happiness in your new role.
1.0
17 Jan 2018

A turd rolled in glitter

Recommend
CEO approval
Business outlook

Pros

Associates are super friendly These are the glitter in the turd. Largely banded together by being under-employed and underpaid and wondering whether they read the job spec correctly when they applied. You'll recognise these guys because they're the only ones in the office who are smiling, but will wax lyrical about the issues above if asked in private. Flexible working hours and agile working Probably the best thing about the job Some managers are really nice It's luck of the draw, but some are brilliant Easy work and a good work life balance Being an associate isn't rocket science and if you work hard and smartly (and if you're lucky enough to be in a department where you have more autonomy), you can have a decent work-life balance.

Cons

You don't make a difference The teachers do. You'll spend your day ordering dominos pizza, printing name labels and having an existential crisis. Internal selections are a joke A competency framework which is designed to get the best person for the job is gospel. It means people with far more experience lose out to those who memorise the framework because they aren't jumping through hoops. Don't believe me? Look at the CVs of those in some AD positions and management positions and find enough experience to justify the taxpayer-paid salary. Oxbridge and lack of experience in the type of schools we work with Going to Oxford or Cambridge will guarantee you at least a management position. A huge proportion of senior staff went there. Going to Oxbridge shouldn't disqualify you from rising to the top of an organisation, but there is an air of elitism about the place. Very little internal social mobility. Lack of experience, particularly at management level Compare the job requirements here with similar positions Teach First. Where more senior positions are concerned, it's down to the competency framework meaning people who memorise it get promoted. Having so many people who haven't set foot in a classroom since they were a child working for an education charity is embarrassing. Some Area Directors have no experience in the fields which they are leading. Incompetent HR Procedures are broken left, right and centre. I've lost count of how many people have been put on the wrong tax code. We have a huge HR department for an organisation our size. Pay is trash for associates So you know this when you apply, but you're also told about how quickly you'll rise up internally. Recently a welcome pay rise was given, but the better paid you already were, the greater % increase you got. The average pay in the UK is £27,000 and there are people with masters degrees on £20,000 at Ambition with no internal progression. Management is oblivious Cake, [well meaning] wellbeing champions, discussion groups that produce nothing and working groups which have no impact are no match for low pay, lack of internal progression and no autonomy You cannot progress on the high quality of your work alone. No, I don't really want to be part of several working groups which will take hours out of my week where I (as a lowly associate) will be ignored just so I can secure a more position I'm qualified to get. I'm on £20,000 a year with low morale. One rule for management People are made ADs with no assessment centre and expenses (particularly train tickets) are frequently misspent. Ambition spends an obscene amount on travel, and some senior staff are reluctant to travel on off-peak times.

avatar
Ambition Institute Response
8y
Thank you for taking the time to review Ambition School Leadership. Feedback is really important to us as we grow as an organisation. It is great to hear you feel you benefit from our flexible and agile working, friendly colleagues and maintain a good work life balance. We will work to ensure these continue to be beneficial to our staff. We want everybody that works at Ambition to understand the critical difference they make to our mission, so I would be keen to hear more about your comments, so we can support you in finding fulfilment in your work. We are committed to transparency in our selection processes and diversity in all aspects of working life here at Ambition. There is ongoing work in these areas, including forthcoming Recruitment Toolkit and brand new Equality, Diversity and Inclusion policy, which I’d be very happy to talk to you about further. If you would like to discuss your feedback further, please do get in touch with me directly on tom.ebbutt@ambitionschoolleadership.org.uk and I look forward to hearing from you. Tom Ebbutt (People & Ventures Executive Director)
Viewing 1 - 3 of 94 Reviews

Glassdoor has 100 Ambition Institute reviews submitted anonymously by Ambition Institute employees. Read employee reviews and ratings on Glassdoor to decide if Ambition Institute is right for you.