Question 1

Does American Water pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, American Water employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at American Water. This rating has decreased by 3% over the last 12 months.

Question 2

How satisfied are employees working at American Water?

Accepted Answer

58% of American Water employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Water 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

Question 3

What are the top reviewed jobs at American Water?

Accepted Answer

Customer Service Representative (20), Operations (10), Operations Specialist (9), Operator (9), Plant Operator (8), Manager (7), Supervisor (7), Utility Worker (7), Analyst (6), Director (6), Engineer (6), Project Manager (6), Customer Service Representative (CSR) (5), Technologist (5), Accounts Payable Specialist (4)

Question 4

What are the pros of working at American Water according to real employee reviews?

Accepted Answer

"Benefits are great and affordable." ((in 118 reviews)); "good pay and free money." ((in 50 reviews)); "The people I work with are great and the work we do is rewarding." ((in 32 reviews)); "Good Work/life balance" ((in 21 reviews)); "salary seem competitive" ((in 21 reviews))

Question 5

What are the cons of working at American Water according to real employee reviews?

Accepted Answer

"Poor management and the mandatory overtime." ((in 45 reviews)); "It's hard to believe anything upper management says because it always seems so fake and forced." ((in 15 reviews)); "Most low level managers have no idea how to manage people." ((in 15 reviews)); "Management actively partakes in favoritism" ((in 11 reviews)); "Admin is not very active on training for salaried employees, so the union feels secure, but salaried staff are constantly under pressure." ((in 10 reviews))

Question 6

What are employees saying about American Water redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Water redundancy and their outlook for job security at American Water in 2026.

Question 7

What are the top reviewed American Water locations?

Accepted Answer

<a href="/Reviews/American-Water-Sydney-Reviews-EI_IE44.0,14_IL.15,21_IC2235932.htm">Sydney</a>

American Water

American Water Reviews

Company ratings over time

Reviews by job title

Great culture and work-life balance, but management out of touch

Not the company its use to be

Great co-workers and benefits, but always on call

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Jobs at American Water