The HR processes still feel early-stage and would benefit from more structure as the company grows. A hybrid setup would go a long way too, since requiring sales folks to be in the office every single day isn't always practical for the kind of work they do. On compensation, bonuses are paid annually, and moving to a monthly or at least quarterly cycle would make a real difference, along with bumping up the bonus amount itself. Career paths and promotion timelines aren't always clearly defined so it can be a challenge sometimes..