If you’re planning to work for this company, I only have one piece of advice: do not bother sending that resume. I'll tell you why:
1) This company is under the infamous National BS, the biggest bookstore chain in the country. The association pretty much says everything.
2) They micromanage a lot of their staff. They demand a lot when they can't even provide resources. Not truly a leader.
3) The company is short-staffed and is not willing to hire more people. Employees end up doing things not related to their positions.
4) They do not invest in their employees. No specialized trainings because management doesn't want to spend money.
5) Employees are underpaid. Management knows this but turns a blind eye. Employees are leaving because of this. The company has a high turn-over rate.
6) Lacks employee retention program. They don't know how to keep their employees. They don't know why they are leaving.
7) Lacks modernization. No advance equipment or tools to keep up with the rapidly changing landscape of publishing.
8) Disorganized structure. No efficient system of handling projects, customer complaints, orders, etc.
9) Has a toxic work environment. Cliques happen especially to older employees. Backstabbers, liars, manipulators, and users are present there.
and lastly,
10) HR department is very incompetent. They do not know the responsibilities of their staff.
PS
11) Friends of the execs get publishing deals even though their works are pure trash.