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      AnywhereWorks

      Engaged employer

      Reviews by job title

      30 reviews
      4.0
      15 Apr 2024

      Amazing place to work

      Lex receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      All of the leadership is amazing and really makes me feel like i have people I can turn to if I am struggling with anything. There seems to be a lot of room for growth not based on how long you have worked for the company but how good of a worker you are. There are multiple opportunities to meet new people and have a break from phone calls. The pay is extremely good for the type of work we are doing!

      Cons

      Shift pick up can be sometimes not the best as the shifts go pretty quick. Trying to get the shift you want can sometimes be impossible as they may not have enough shifts available for you to work what you want or people will take earlier shifts later in the week so you have to either work late or work more than 5 days in a week. I had some issues wit the recruiting process but once I got to the point when i was appointed a training class it has been great.

      2.0
      18 Feb 2024

      Good if you like being a slave

      Cx associate
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to work from home

      Cons

      You have to work from 6 am to 9pm with random breaks in between all day. This job started to make me depressed. You won't get the hours you want. This company is also very liberal and will push ideologies on you.

      5.0
      9 Jan 2025

      Exactly as advertised.

      Lex receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      -$15 starting pay -Good for people who are in remote locations -40 hours every week -Good training and leadership -Break times are great

      Cons

      -Learning time (paid 30 Minutes 5 days a week). You watch educational videos. I prefer 37.5 hours a week and take those funds towards performance bonuses based on the tiering system in place. I would prefer to not look at a screen for an additional 2.5 hours on unrelated work. Just my opinion but I'm not complaining. The videos are still interesting just seems a little pointless. I think performance bonuses would boost overall performance and attendance.

      avatar
      AnywhereWorks Response
      1y
      Thank you for taking the time for leaving such a thoughtful and detailed review. We appreciate your positive feedback on compensation, schedules & breaks, and the environment that is offered here. We are glad to hear that you are enjoying time here at AnywhereWorks. While it's lovely to hear that you think some of the learning time videos are interesting, we will take your feedback about paid learning time with performance bonuses into consideration. We like to continually look into how we can further enhance the employee work experience. We sincerely value your input and are happy that you feel supported by the management team. If you have any further feedback you would like to share, we would encourage you to reach out to your leadership team or People & Culture team. Thanks again!
      4.0
      22 Aug 2025

      Customer Service

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      schedule, benefits, work from home, communication is good, always opportunity to move up.

      Cons

      pay could be better, more paid breaks, calls are back to back with little down time

      avatar
      AnywhereWorks Response
      9mo
      Thank you for taking the time to leave such a lovely review. We are so glad to hear that you are enjoying the schedule, benefits, work-from-home flexibility, and strong communication within the team. It's also great to know that you see growth opportunities here.We work hard in making it a positive and supportive environment and we are glad to hear that we are on the right track. We also appreciate your feedback regards, pay, breaks and call volumes. These are important points and we are constantly exploring ways to better support our team's well-being and work-life balance. Thank you for your insights and being a valuable part of our team.
      3.0
      16 Dec 2024

      Remote, Good Management, Bad Shifts/Work/Life balance

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good remote job, flexible shifts, management are friendly

      Cons

      Bad break times, long shifts and hours, unsociable hours for UK

      avatar
      AnywhereWorks Response
      1y
      Thank you for taking the time to leave your thoughts and feedback! We are glad to hear you enjoyed the remote environment and flexible shift selection. We appreciate your insights on break times, shift durations and hours of work. We can understand that with being a 24/7 company, there may be shifts and hours of work that may not be ideal for some. However, we are committed to enhancing a healthy work-life balance and we are continuously looking for ways to improve in these areas. If you have any further feedback that you would like to talk about, feel free to reach out to the respected UK People & Culture team! Thank you again for leaving your input and feedback and thank you for your hard work and dedication to Anywhere Works.
      5.0
      14 Nov 2025

      Great Place to Work

      Customer experience associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home. Self scheduling. Ability to trade off shifts if something comes up. Benefits package. Ability to earn up to 80 hours PTO the first year of work. Time can roll over to following year. Paid breaks and ability for unpaid breaks if needed. Frequent group video chats and one-on-one video chats to help you feel connected to your co-workers. The ability to go literally anywhere in the company after the L&D phase is awesome. It's nice to work for a company that would rather promote from within versus hiring upper level people from outside the company.

      Cons

      Sitting for periods of time (which can be adjusted by your scheduling.) Some difficult callers, but what customer service industry does not have that?! People with some hearing problems can have difficulty, but with the proper headset you can overcome it.

      avatar
      AnywhereWorks Response
      6mo
      Thank you for leaving such a thoughtful review. We are glad to hear that support, flexibility and growth opportunities have made your time here so positive. It's wonderful to hear that our focus on these areas and connection has helped you feel a part of the larger team, even when we work remotely. We also appreciate your feedback on team building especially with senior leadership. Staying connected on all levels is incredibly important and insights like yours helps us see our strength and what we can improve on. Thank you for your kind words and for being a valued team member of AnywhereWorks!
      2.0
      22 Apr 2026

      Don't stay too long

      Client experience associate
      Recommend
      CEO approval
      Business outlook

      Pros

      supportive team members and team leads, flexible schedule, work from home.

      Cons

      Low pay, rude callers, no break, back to back calls with no downtime.

      avatar
      AnywhereWorks Response
      3w
      Thank you for taking the time to share your experience and feedback. We are glad to hear you felt supported by your team members and leads and that the flexibility and remote work environment were positive points for you. We also appreciate your honest comments regarding call volume, break times and compensation. We offer a variety of different breaks and allow for self-scheduling to hopefully allow one to have the flexibility within their scheduled week and we are sorry if you did not utilize the 3 different types of breaks we offer. We are continuously evaluating staffing levels, scheduling practices, and operational processes to better support our teams while maintaining service standards for our clients. When it comes to compensation, this is something that we review regularly and will continue to review to ensure we are in line with industry and role standards. We genuinely appreciate the contributions you made during your time at AnywhereWorks and wish you all the best in your future endeavours.
      4.0
      9 Nov 2024

      Bottom line, recommend if you're looking to switch to WFH and want to grow.

      Client experience associate
      Recommend
      CEO approval
      Business outlook

      Pros

      This company provides opportunity for growth if you're willing to seek it. The starting pay for entry level is a bit below other entry level remote jobs, but I've found the benefits and positives worth it. You can self schedule within business hours, There are paid internships offered, lots of hands on training within each department, and great support by leadership. The entry level position itself is general call center work, but with a good lead, you're well supported. There are also check-ins weekly, 30 minutes daily of study hall off calls, paid volunteer hours, benefits offered, and more or less breaks offered every hour during call taking shifts.

      Cons

      Lower than average pay. General call center work.

      avatar
      AnywhereWorks Response
      1y
      Thank you for your detailed feedback and for being a valued member of our team! We’re thrilled to hear you’ve found opportunities for growth, support from leadership, and value in the benefits and flexibility we offer. Providing a supportive and empowering environment is a priority for us. We appreciate your suggestions regarding additional education and guidance on benefits and other company processes. Your idea of offering more frequent and personalized benefits meetings is a great one, and we’ll explore ways to make this experience even more seamless for our team members. We urge you to reach out to your lead, or our People & Culture team if you have any questions or would like further information on this as well, and they would be more than happy to assist! Thank you for your dedication and thoughtful input. We’re excited to continue supporting you as you grow with AnywhereWorks! Sincerely, The AnywhereWorks Team
      2.0
      19 June 2024

      Has potential but with a lot of flaws

      Lex reception
      Recommend
      CEO approval
      Business outlook

      Pros

      It is work from home. The leads are supportive. You pick your own schedule.

      Cons

      The pay is on the low end of the market. The call volume is extremely high. The mental fatigue is very evident and there is no support. The raise is low even for a top-performing associate. You can pick your own schedule but it is performance based. The quality guidelines is also very strict for a low paying job. You can move up and join internships but they solely rely on attendance and have no grace or exceptions. I was lucky to have very kind leads and senior leads, however, with the high expectations and the strictness of the policies. You would think the pay would match it but it does not. The Senior Recruitment team are also some of the most horrible people I talked to. The company introduces themselves with great values and amazing support for employees but they will time and time again fall flat. They make promises and most of them won't come into fruition. They also do not listen to associate feedback. Even when I want to be loyal to the company and stay with them. I have been pushed to find different opportunities. This is coming from a top performing associate. To top this off, the company has very minimal breaks. You have to be on the phones non-stop with minimal ACW or it could drop your stats.

      2.0
      5 Mar 2025

      Good when you have literally no life

      Client experience associate
      Recommend
      CEO approval
      Business outlook

      Pros

      consistency, fast paced, good breaks

      Cons

      weird management, odd attendance policy and no culture

      avatar
      AnywhereWorks Response
      1y
      Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoy the fast-paced, consistent work environment, as we strive to create a space that encourages productivity and balance with well-timed breaks. We are sorry to hear that your experience with company culture and the attendance policy does not meet your expectations. We aim to foster a welcoming, inclusive environment where everyone feels valued, and your feedback helps us identify areas where we can improve. Thank you again for your input and for being a valued member of our team!
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