Champagne service on a buck’s fizz budget........
Pros
- Team in venue become family as you are always working - Discounts
Cons
This is a company believe they are a premium product, but it is far from it!! - The venues are run down and repairs take forever - staff training a development is inconsistent to non-existent - They over promote “yes people” so the culture is vile - They believe that they pay the best, so this means they have the best. When in fact they pay less than most hospitality companies. - The senior leadership team have very little experience other than apartment group - so any new ideas are never taken to completion - Most managers workloads are filled with pointless and time-consuming tasks impacting on work life balance. - All decision must be approved by the owner who is mostly uncontactable, so guess what everything takes forever. Then your challenged to why it took so long. - The owner sets unrealistic targets based on what other businesses are delivering regardless of their business model, disregarding trends and historical data. - They charge customers service charge but DON’T pay it to the staff - No one is given a contract - There is no disciplinary policy in place (you have no rights) - Team hours are reduced regardless of the impact on their life’s - The operation works for head office and not the other way around – so you find your self doing stupid exercises to make head office jobs easier - Total “Blame culture” and “Face Fits” All in all, I would suggest you avoid at all costs…..