Apple Reviews | Glassdoor.com.au

Apple Reviews

Updated 23 September 2018
12,580 reviews

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4.0
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Approve of CEO
Apple CEO Tim Cook
Tim Cook
7,823 Ratings

12,580 Employee Reviews

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Pros
  • "Offer great benefits even to part time employees" (in 1194 reviews)

  • "Work from home opportunity with a lot of internal growth potential" (in 288 reviews)

Cons
  • "Work life balance is hard to seek when working in retail" (in 922 reviews)

  • "No work life balance, no growth opportunities" (in 168 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good great company, nice benefits

    Cons

    Long working hours sometimes weekend work


  2. "Great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Apple part-time

    Pros

    Great culture. Everyone has each other’s backs.
    Possibly the best retail work experience you can have.

    Cons

    Very average pay, work is not very fulfilling.

    Advice to Management

    Management is actually at its best currently. The Genius Admin role is one of the most crucial and also overwhelming roles, whilst being paid less than other roles in store. This role should be reviewed and be given higher pay.

  3. "What’s not to enjoy?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Specialist in Melbourne
    Former Employee - Technical Specialist in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than 5 years)

    Pros

    Supportive, flexible and understanding of work life balance.

    Cons

    The pay is inline with retail but the work is well above average retail


  4. "Technical Expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Expert in Sydney
    Former Employee - Technical Expert in Sydney
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Apple part-time (More than 3 years)

    Pros

    Working for apple you really do end up making friends for life

    Cons

    The politics behind moving up in role and favouritism - just like most workplaces.

    Advice to Management

    Focus on the team before the customers, because when the employees are happy everything will improve on its own.


  5. "specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Sydney
    Current Employee - Specialist in Sydney
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    Amazing environment to work at. No KPI no commission needed. And good discount rate

    Cons

    poor management and also hard for promotion.

    Advice to Management

    Try to promote the current employee first before hiring someone from outside.


  6. "Sales assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time

    Pros

    Good Paying
    get to know many people
    its fun

    Cons

    Some co-workers pushed me to the edge


  7. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Sydney
    Former Employee - Retail Store Manager in Sydney
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    Cutting edge products in store

    Cons

    long working hours all the days

  8. "Lead Genius"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Apple full-time (More than 5 years)

    Pros

    Great being able to dip your toe in the water with leadership work.

    Cons

    Seems like a pointless role with the business structure


  9. Helpful (1)

    "Craptastic job with poor management and pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - At Home Advisor in Brisbane
    Former Employee - At Home Advisor in Brisbane
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Apple full-time (Less than a year)

    Pros

    Great health insurance benefits and employee discounts.
    Work from home, claim tax benefits on rent and electricity.

    Cons

    Management don't give a damn if you're sick and will bully you into leaving. Complaints to upper management don't go anywhere.
    Extremely stressful for very low pay.
    Can get lonely.
    Equipment provided for call work (headsets) are painful to wear, you can buy your own but if you're found out management goes ballistic.
    You are not provided with the most up to date technology and as such it can be difficult to provide support - you are expected to buy products yourself.
    No opportunity for promotion.
    If you have a bad manager they will bully you into cancelling any overtime you have scheduled if you receive a bad review from a customer.

    Advice to Management

    If you receive a complaint and/or documented proof of bullying - or even if a whole team is complaining about their manager - DO SOMETHING ABOUT IT. The job is already stressful enough without the added pressure of being told to quit anytime you try to take leave.


  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Apple full-time

    Pros

    A lot good ppl there

    Cons

    None but political sometimes


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