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Apple Reviews

Updated 20 February 2018
11,406 reviews

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4.0
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Apple CEO Tim Cook
Tim Cook
7,020 Ratings

11,406 Employee Reviews

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Pros
  • Great people; great benefits; fun environment (in 1090 reviews)

  • Work from home opportunity with a lot of internal growth potential (in 263 reviews)

Cons
More Pros and Cons

  1. "Assistant Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Apple full-time

    Pros

    Friendly co workers and great incentives

    Cons

    none at the moment to share


  2. "AHA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Apple full-time

    Pros

    good company, nice culture, great management

    Cons

    micro - management due to the natural of the role, limited positions available in Australia


  3. "Life-long skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist
    Current Employee - Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than 3 years)

    Pros

    For the biggest retailer in the world, it doesn't feel like you are working in retail. Apple have developed an amazing culture within the company that puts emphasis on personal and professional development to get the best out of their employees. You develop a special skill set that will serve you in all aspects of your life as the ongoing training provided allows team members to become more self aware. Apple remain consistent in their culture and values so regardless of what apple store you work for, you will always experience a familiar environment if you ever wish to transfer to new stores around the world, making it a little more homely when adapting to big changes.

    Cons

    Career development is highly competitive, however, the moment you express interest in a particular pathway, you will be given all the tools, training and experience required to be endorsed for when an opportunity arises.

    Advice to Management

    Management always need to stay aligned and work together, because the moment small issues within the management team arise, it will quickly infiltrate into the rest of the team and affect the store environment.


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  5. Helpful (1)

    "Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple part-time (More than a year)

    Pros

    Fun working environment because of the wide variety of personalities that make up the staff. Most of my coworkers were young adults around the same age and generally laid back people.

    Cons

    Customers would sometimes come in with the most ridiculous of requests for their own mistakes and Apple would cover for it, but for the customer with a normal issue, they sometimes would be turned away with a fat cost to pay for their device. Didn't think that was fair. Also, it was always incredibly busy.


  6. "At home advisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Best place ever to work.

    Cons

    Hiring process is really long . Takes forever.


  7. Helpful (2)

    "AHA currently employed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Adelaide
    Former Employee - Anonymous Employee in Adelaide
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (Less than a year)

    Pros

    Fantastic place to work
    Get through training and it’s great the trainers, mentors, working from home job it is brilliant
    The money is good also

    Cons

    Leave training, mentors and you find your manager is the worst bully you have ever had to deal with.
    Intimidating, nothing positive or motivating to say just one constant nit pick after another all about how they want to be seen by management.

    The bullying by some managers is disgusting
    Remove them they have no place at Apple..

    They are quite clearly poor sods with low self esteem trying to make themselves look more powerful by being on a power trip..
    Apple take note this is extremely destructive to your reputation..

    Other than that it’s a great job

    Advice to Management

    Get rid of the bully’s in management within AHA
    They are destructive to the reputation of Apple

    They do not bring anything positive to the work place.


  8. Helpful (1)

    "Just a job, not a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Expert in Doncaster
    Former Employee - Expert in Doncaster
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than 8 years)

    Pros

    Discounts, discounts and discounts. Couple of other cool benefits, but corporate get more. Of course. Retail get nothing as usual

    Cons

    Once you’re a manager, you’re invincible. People get treated so poorly. Bullying is everywhere and if you speak up, you get pushed out. So much for feedback.

    Advice to Management

    Listen to your staff. Stop micromanaging. Pay attention to NPP.


  9. Helpful (1)

    "Good Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialist
    Former Employee - Specialist
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Apple full-time (More than a year)

    Pros

    - The hiring process is strict and when you start working there you understand why, Apple hire like minded people who will work well together, the trouble makers are left at the door
    - Great job if you are still studying or have kids
    - Full timers still clock in and out so they get paid for every minute they work

    Cons

    - At a store level you must be a favourite of the leadership team to advance


  10. "Genius"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mac Genius in Brisbane
    Current Employee - Mac Genius in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Apple part-time (More than 5 years)

    Pros

    - Great benefits
    - Diverse team
    - Generally leadership are smart, supportive people.

    Cons

    - Customers are terrible
    - Some colleagues bring the whole team performance down and leadership can't really fire them without spending a significant time with them on a development plan.

    Advice to Management

    I've given it in NPP.


  11. Helpful (4)

    "Great for a job, not for a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Expert in Melbourne
    Current Employee - Business Expert in Melbourne
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Apple full-time (More than a year)

    Pros

    Non-demanding workload
    No minimum performance requirements
    Job security
    Decent employee discounts on various 1st and 3rd party products
    Low drama work culture, albeit a bit cultish

    Cons

    Very little incentive to excel in your role
    Rate of pay is lower than industry average for the type of role
    Store leadership generally have very little understanding of the role and are never aligned with directives set by market and business leaders.
    Lack of career progression
    No commission even though on average a person in this role may contribute anywhere between 250k - 1 million in sales per quarter in this role.

    Advice to Management

    Incentivise the teams in a way that won’t cause unhealthy competition. These specialists are working with enterprise level customers who have extremely complex requirements yet we are paid very little more than someone who works at general pants for a year or two.
    If I close a 500k deal the best I get is a pat on the back if I’m lucky. There is no difference between me winning that deal or losing that deal other than my own motivation to excel in my role, but to what end?


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