Archbright Reviews

4.6

90% would recommend to a friend

(82 total reviews)

Carolyn Harvey

90% approve of CEO

86% positive business outlook

Archbright has an employee rating of 4.6 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Archbright employee rating is 24% above average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

82 reviews
3.0
5 Jan 2019

Company Culture and Benefits

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Leading provider of HR advice and services in the areas of HR, Safety, Work Comp, Training compensation and other HR areas to our member companies.

Cons

Without warning there was a significant change to the PTO policy that resulted in some employees losing accrued time off benefits. These changes were made with only 8 weeks notice-effectively “stealing” their accrued time off. The rational was that any “excess time” was placed into an account to be used for sick and safe / family leave reasons of 3 days or more. with no options for payout if the employee does not use it. Really!. The reason these employees had banks as they have not use time due to sick/safe/family issues. And yes of course this can change but the past often predicts the future ! For example if. you had an accrual of 80 hours of PTO it was placed in a sick/family leave bank that you may never use. What was not taken into account is that employees who have unused time off banks are usually strong/dedicated performers that have not utilized PTO for away that mostly benefits Archbright. Archbright does not need to provide them with their earned time off and if the employee leaves Archbright unless they have had personal or family health issues Archbright saves significant dollars,

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Archbright Response
7y
There are many reasons Archbright made changes to its PTO policy, however taking money from employees was not one of them. To start with, changes in 2018 to Washington State law affected our existing PTO Plan. For example, we could no longer cap accrual for PTO to keep banks from growing without limits. This law change gave us an opportunity to not only look at PTO but to also revamp our overall total rewards program -– creating a plan that would be desirable for new talent, increase our competitiveness in the Seattle market, and encourage our employees to take time off. We surveyed and interviewed every employee to learn what employee benefits were working and how we could improve our fringe benefits we offer. Taking employee desires and market data into account, in October we debuted our new Keystone program that, as a package, is designed to offer a variety of time-off plans in addition to increased health and transit benefits, plus more. Employees now have more than an accrual PTO plan and paid holidays – they have 4 or 6 weeks of front-loaded PTO, 4 weeks paid Parental Leave, 11 paid holidays, a 6-week paid Sabbatical at 15 and 25 years tenure, and a grandfathered sick plan to retain hours from the old PTO plan. We’d like to directly address the employee’s comments and provide more context: Under the Pros section, in addition to the support listed, Archbright also offers our members employment law advice and labor negotiation services. ‘without warning’ the company was ‘effectively stealing’ time off. As the employee notes, we provided notice 8 weeks before the transition. We also worked diligently in the last two months of the year approving as much time off as possible. All hours up to 56 hours were rolled into the front-loaded hours effective 1/1/19; the remaining hours over 56 hours were placed in a sick bank for use. We disagree with the use of the word ‘stealing’ - the employee can still use that time. Regarding the employee’s comments that there was ‘no option for payout’ and that we suggested a ‘…payout would be a financial burden to Archbright…’ It is true we did not provide an option for payout. It is a hardship for any company to pay accrued time to the entire employee population at once while also having to accrue for ongoing PTO. The company does accrue for PTO (then and now) on our financials in compliance with accounting standards. We disagree with the opinion that a total cash payout for this accrual along with ongoing accruals for the new plan is not too high a cash burden. This is why we made the best financial decision for organizational health, while also making sure employees still had access to leave already earned before the new plan went into effect. ‘What was not taken into account is that employees who have unused time off banks are usually strong/dedicated performers that have not utilized PTO for away that mostly benefits Archbright.’ We strongly disagree and with few exceptions, we find that our highest performers and highest accountable employees did not have an issue with the transition from the old PTO plan to the new PTO plan. Many of them positively worked with us to take more time off through year-end than they originally planned. They understand that the time is not lost to them; many of them recalled prior leaves or illnesses for more than three days and saw the benefit of the grandfathered sick plan to be used for those occurrences in the future. For example, an employee could the grandfathered sick bank for absence related to a flu that last longer than three days without having to use their frontloaded PTO first. ‘In my opinion this was a calculated to save Archbright money on the backs of good employees. We could not disagree more. After seeking every employee’s opinion on fringe benefits, we invested resources into our total benefit program. Our approach was to learn from employees and craft a time-off suite of programs that is desirable to existing employees, attractive to prospective employees, and helps a small company like ours compete with the big dogs in our neighborhood – Amazon, Microsoft, T-Mobile, & Healthcare to name a few. Another goal of our new program was to enable employees to plan their time away with a 12-month horizon so they can commit to longer stretches of PTO. Not only does this allow employees to disconnect and truly recharge in 1- and 2-week increments (as opposed to a few days here and there once they have enough hours accrued), it also allows for teams to more effectively plan assignments around time away without causing extra burden for coverage or decreases in productivity. It is our sincere intention to provide the benefits our employees need to thrive both in their personal lives and at work.
2.0
3 Mar 2025

Archbright is going down hill

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Caring, supportive coworkers -Interesting and fulfilling work, helping small/midsized employers with their HR/Legal/Safety needs -Virtual work for most positions -Professional development budget -Generous PTO

Cons

Archbright has always been a special place. For the most part, I enjoyed working there and felt supported. I believed whole heartedly in our mission and trusted our leadership. However, things are dramatically going downhill and the culture is suffering. It seems that they are struggling financially and last fall, they laid off several employees. Even the employee who had THE most tenure in the company - boom, gone. There were rumblings that the people who were laid off were not treated well. That should have been my first sign to start looking elsewhere. They didn't backfill any of the positions yet the work never went away - so people were left doing multiple jobs. Good employees started getting fired for unknown reasons - left to my own assumptions, I thought they must have done something egregious to get fired. That is, until it happened to me. I only ever received good feedback over the 6+ years working at Archbright. One day, my manager gave me some negative feedback about a work project. Admittedly, I didn't receive it well and cried because I had worked so hard on the project, and I asked if we could reconvene another time because I was so upset. I didn't say much if anything in the meeting because I was crying so much. Then, a few days later, I got fired because I didn't "take accountability." No counseling, no further discussion. Just a cold "your employment is ending." I still can't believe it happened like that. Just a warning to all who work there now- even if you think you are a "rockstar" employee (even if you are told that!), you could be one difficult conversation away from being unemployed like me (with no severance). There is no performance review process, so many employees are left in the dark regarding their performance.

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Archbright Response
1y
Thank you for taking the time to share your experience. We appreciate your contributions over the years and are truly sorry to hear that your time with us ended in a way that left you feeling hurt and disappointed. While we respect your perspective, we would like to provide some additional context. At Archbright, we are committed to fostering a culture of transparency, fairness, and professional growth. Like many organizations, we have had to make difficult business decisions in response to the many external challenges we all face. Layoffs and organizational changes are never easy, and we recognize they can have a significant impact on employees. While we (like many others) did have to make some difficult decisions that impacted some team members last year, we made them proactively to keep Archbright in the healthy financial position it has maintained for 88 years. We also want to acknowledge the importance of performance feedback. Our philosophy has always been to have discussions about employee performance and job satisfaction through regularly held 1:1s and weekly digital check-ins. Performance is measured in many ways and it’s true that not all involuntary separations are due to egregious behavior or conduct. Sometimes, it comes down to an irreconcilable mismatch between the role and person filling it. Performance conversations at Archbright often include conversations about how the employee is feeling about the work they are asked to perform. We give great weight to the importance of engagement and satisfaction with the work each position is expected to produce—believing that the quality and productivity of the work is greatly impacted by an employee’s positive engagement with the work itself. If after many conversations and supportive guidance, it is not possible to align a person’s work wishes with the needed work itself, sometimes the decision to separate is unfortunately necessary. We do recognize that more can always be done when it comes to performance management and are excited to be rolling out a program that includes formal quarterly cycles of performance conversations, in addition to the weekly discussions we currently rely on. Though we feel we hold many conversations with employees before a decision to separate is made, we regret that your experience felt like a blindside to you. We wish you the very best in your future endeavors. Best regards, Archbright Leadership
5.0
7 Aug 2017

Growing Company Headed in the Right Direction

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Archbright is a company in transition, and there are many exciting things happening in terms of our offerings, the quality of our capabilities, and our internal culture. This is a shift that has been occurring for a few years and it's fulfilling to see the strengths of this company coming together to shine. The team is pretty close knit and employees who perform are recognized and have opportunities to create change and to grow as professionals. They are also rewarded with a great deal of flexibility for scheduling. As a result, passionate employees tend to be very happy here, between the opportunities they can undertake, the autonomy they have, and the benefits Archbright offers.

Cons

Again, Archbright is a company in transition, and that means there is ambiguity in the environment as well as a general undercurrent of change. This doesn't work for everyone. You really need to be comfortable with change to thrive here, as we are changing everything from our workspace to our internal business practices right now in order to best serve our customers and grow into the future. As some other reviews have stated, there can be some discomfort and disgruntlement expressed about the pace of change Archbright has undertaken and this can lead to some disengaged employees.

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Glassdoor has 83 Archbright reviews submitted anonymously by Archbright employees. Read employee reviews and ratings on Glassdoor to decide if Archbright is right for you.