ArtLifting Reviews

3.4

74% would recommend to a friend

(12 total reviews)
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Liz Powers

68% approve of CEO

57% positive business outlook

Reviews by job title

12 reviews
1.0
24 Feb 2022

Good on paper bad in in reality

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- vacation time - semi- decent benefits (not great not terrible) - summer fridays

Cons

On paper, ArtLifting seems great. The idea of supporting artists …….(“impacted by disabilities or homelessness” - this was a line you had to learn by heart to pull on client's and the team’s heartstrings, ie super exploitative and manipulative on all fronts- phony to the artists AND clients)…….. by selling their work to corporate clients is a good idea. But once hired, you realize that the entire business (which pretends to be a BCORP without proper certification, yikes) is centered around pleasing corporations like Amazon and Fox News rather than the artists, while manipulating everyone along the way. There is no trust or security here. I would say it is an unsafe space. It is unsafe because leadership uses manipulative tactics to persuade employees to work really hard for very little money thus creating a culture of burnout yielding turnover yielding insecurity yielding stress and constant fear for your job. ArtLifting can be summed up in one word: cringe. In my experience working in the corporate social enterprise space, this was the first time I felt part of something sinister, like a snake oil salesman. Working at ArtLifting, you either had to perpetuate the narrative of a “heroic mission” (once the CEO said “we look like heroes to our clients”) or bite your tongue if things felt morally wrong, which was a daily, constant feeling. ArtLifting claims to support artists (there are over 160 on the platform) yet in reality, leaves some artists financially compromised. ArtLifting’s business model is fundamentally flawed. As a team, we touched on some of these topics once in a while but it was highly illuminating when we “met an artist” on zoom who shared the financial difficulties of maintaining benefits and selling artwork through ArtLifting. It seems like that would be the FIRST thing you sort out when the entire company is based on the promise of financial success. Furthermore, we were encouraged to market the artist’s work in very patronizing language to convince clients, audiences, and contacts to feel like heroes and “life savers.” Each time we met an artist, the CEO would refer to them as “celebrities” saying “I feel like I’m meeting a celebrity!” while smiling and paying herself hundreds of thousands a year to take months worth of vacation days. In the woke era, how does this behavior fly? How do you ignore these hypocrisies? Working in a space that discourages and punishes criticism is the epitome of toxic, even culty. The culture can best be described as one of surveillance and fear. It’s like bad management 101. So prepare to have your mistakes documented and thrown in your face. If you make an error, it will not go unnoticed even if your bosses and those in power have flawed systems, lack oversight, and are plainly shortsighted. For one, the google drive is public, you can see other employees’ tax forms with their socials. There is just no oversight. Management leaves much to be desired. ArtLifting is also a place where there are no boundaries. prepare to receive phone calls and facetimes at any hour of the day including 5:00pm sharp and constant late night emails. The idea of "work" is played up as a gift, where an employee must act grateful to be working at such an "inspiring" and “UPLIFTING” organization to compensate for low pay, maltreatment, and just bizarre behavior like overcompensating with selfies and emojis on slack. We all know how much the top 2 make at this company. and let me tell you, the discrepancy is unethical. We are talking 6 figures to some employees (at a roughly ~10 person company) making in the 40s. It’s scary to call out places where we feel indebted. The culture surrounding employee-management relationships is unequal, unhealthy, and abusive. I have been inspired by friends in many fields who bravely share their negative work experiences. And these negative experiences are common and universal. And it’s a scary thing to share your side. But it’s about looking out for each other and if I had read all these things, maybe I would have known this organization was not the right place for me.

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ArtLifting Response
3y
Thank you for leaving your review of ArtLifting. We’re disappointed to hear that your experience doesn’t reflect the kind of experience we want employees to have working here. We owe it to all team members to ensure our culture is supportive, safe, open, and equitable, and genuinely and effectively championing our artist community. As a company committed to being agile and open-minded to best support our stakeholders (including our employees), we will learn from what you shared. We hope that our response here helps you see that we have made progress since you left the company and if there’s anything else you want to share, I hope you’ll reach out to me at hr@artlifting.com. Over the past 12 months we have grown the team, implemented process improvements, and created efficiencies to add capacity and better balance workloads. We’ve expanded Recharge Fridays so the team has a 4-day work week every other week and in our 2022 anonymous employee survey, 83% of the team agreed they have a good work-life balance which is a big improvement from 63% in December 2020. We’ve benchmarked compensation and made pay adjustments, and are looking at pay on an ongoing basis to ensure it’s competitive, rewarding, and equitable. We continue to collect and address employee feedback - whether through our new leadership team of department heads, or through our anonymous annual employee survey. In 2022 our employee survey showed 92% of employees agree that the leadership team takes their feedback seriously and 92% of employees agree that they would refer a friend to work at ArtLifting. We’re both proud of these results and want to see them reach 100%. There are a few points you made that we feel are important to address for others that are learning about ArtLifting here on Glassdoor. ArtLifting legally files as a Public Benefit Corporation. As a legal entity, a Public Benefit Corporation combines high-growth business with a legally binding social mission. ArtLifting artists earn 55% of the profit from our sales and our partnerships with corporations drive our growth and ultimately our ability to positively impact the lives of the artists we work with. We’ve issued over $1M in artist payments so far in 2022, adding to our cumulative total of $4M, and 75% of our artists say that ArtLifting provides a meaningful source of income. We carefully consider how artist payments impact other benefits our artists receive, and work with individual artists as needed to ensure our partnerships with them do not negatively impact them financially. Lastly, your comments about our leadership’s pay and vacation time simply aren’t true. Roles at the company, including the leadership team, have been benchmarked to the market and our leadership team follows the same vacation policy as all our employees including tracking vacation time against annual accrual.
1.0
14 June 2022
Recommend
CEO approval
Business outlook

Pros

WFH, vaca time, will build your resume due to being forced to wear a lot of hats

Cons

Honestly, there are too many cons to list, but some of the bigger issues are detailed below: CEO: completely unqualified to perform in this capacity. Takes more vacation time than anyone else, commodifies and patronizes the artists (all of whom are impacted by housing insecurity or living with a disability - neither of which lived experience the CEO has ANY ability to understand or honorably/respectfully represent), pays self ASTRONOMICALLY WELL compared to 98% of employees, creates unattainable company goals/in no way contributes to meeting them, entirely unwilling to pay for talent/hire enough people to support company growth goals or to create less of an overwhelming workload for existing employees, also entirely unwilling to pay for a quality product - this creates headaches for the entire team and isn't in the best interest of the artists or the clients. Other leadership: -CGO is talented and honestly should be made CEO if the company wants to survive. However, is complicit in some of the issues listed above such as low salaries and unwillingness to support staff with sorely needed human power and honest conversation free of gaslighting. -Sales Team leader is in no way qualified to manage or "direct" (all of their reports have more comprehensive and relevant professional and educational backgrounds than they do) - the micromanagement felt by their team is incredibly demoralizing and has yielded troublingly notable turnover. Salaries are in no way sufficient in relation to the workload, especially as goals climb YOY; no investment in career growth/promotion track/mentorship; great deal of pressure and stress placed on team - be ready to work late and skip lunch and to feel gaslit every step of the way. Perhaps most importantly - diversity is in no way prioritized or critically considered. Given the artist population represented by this company, it is deeply problematic that there is next to no diversity represented on the team or the board (the board is laughable - literally the CEO, the CEO's brother and another man no one on the team has met - both white males.)

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ArtLifting Response
3y
Thank you for leaving your review of ArtLifting. It was difficult to read but we’re committed to learning from your experience so we can do better. We want to address some of the cons that you wrote about to provide some additional perspective and we hope you’ll reach out if you have anything else you want to share (my email is hr@artlifting.com). We know diversity at ArtLifting is a very important area to improve in. We have discussed diversity many times with the team and made several changes over the years particularly to our hiring processes. This includes removing college degree requirements from job openings, sharing our openings with organizations supporting candidates from underrepresented groups, training interviewers on structured interviews and checking for bias, and using gender-decoders to write more inclusive job postings. A current priority for our CEO is to diversify our Board, and we’re committed to further listening and action when it comes to diversity, and also inclusion, equity, and accessibility. Over the past 12 months we have grown the team, implemented process improvements, and created efficiencies to add capacity and better balance workloads. We’ve expanded Recharge Fridays so the team has a 4-day work week every other week and in our 2022 anonymous employee survey, 83% of the team agreed they have a good work-life balance which is a big improvement from 63% in December 2020. We’ve benchmarked compensation and made pay adjustments, and are looking at pay on an ongoing basis to ensure it’s competitive, rewarding, and equitable. We continue to collect and address employee feedback - whether through our new leadership team of department heads, or through our anonymous annual employee survey. In 2022 our employee survey showed 92% of employees agree that the leadership team takes their feedback seriously and 92% of employees agree that they would refer a friend to work at ArtLifting. We’re both proud of these results and want to see them reach 100%. You mentioned a few comments about our CEO that are important to address for others considering working at ArtLifting since leadership must lead by example. Like all of us, she isn’t perfect, but she is intent on making ArtLifting a great place to work. Our CEO has prioritized a flexible working culture and time away from work at ArtLifting. This is a core tenant of the employee experience and she follows the same vacation policy as all employees including tracking her vacation time against her annual accrual. Our CEO has a personal connection to ArtLifting’s mission and has spent 16 years advocating for and empowering the communities that ArtLifting serves, including working with homeless individuals running art groups in shelters. When it comes to investing in career growth, ArtLifting has taken a number of steps but this is an area of continued focus because we know how important it is to our team. This year we implemented professional development plans and budgets for each employee and we are currently developing growth paths for each role. Feedback from our team this year seems to reflect our investments but also shows there is room for improvement: 92% of employees agree they will be able to reach their full potential at ArtLifting and 75% of employees say they see opportunity to grow professionally here.
1.0
2 June 2022

A Lot Of Work To Do

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-time off -WFH benefits -opportunity to learn new skills

Cons

Artlifting has a lot of flaws that can be understandable in a small, young company: product issues, constant process changes, lower pay, higher turnover, etc. However, what's not acceptable, even in a small company, is the pay inequity between colleagues, nor the very patronizing way artists are referred to and treated. Artlifting has a lot of work to do, but needs to start at the internal level- really evaluating the way it treats and compensates its employees and artists. Additionally, the benefits that are unrelated to vacation time (i.e. medical, dental), are sub-par at Artlifting. This company has potential to be great, but needs a serious ethical overhaul.

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ArtLifting Response
3y
Thank you for taking the time to share about your experience at ArtLifting. We agree that the opportunity to learn new skills is a pro of working here, in addition to a lot of flexibility with time off and working from home. We are committed to helping everyone develop and grow in their careers while at ArtLifting, and it’s important to us that employees define what career success means to them so we can support them as they move forward and toward their goals. Skill building is a critical component for everyone, and we love to hear employees' reflections on how they’ve grown at ArtLifting, whether that’s in individual development conversations, annual performance reviews, or even exit interviews. You mentioned a few cons about your experience here that we have worked to address and will continue to pay attention to and invest in as needed. We listen to our artists through both direct and anonymous feedback. All artists approve their bios before they are shared on the website and we use direct quotes from our artists to ensure their individual voices are heard. In our anonymous annual artist survey in 2021, 88% of artists said they feel that sharing their story and artwork helps reduce stigma about individuals impacted by housing insecurity and disabilities. And in 2022 we established an Artist Advisory Board to help inform us about the artist experience and what can be improved. Regarding compensation and pay differences between colleagues, we have conducted market benchmarking recently as well as made some pay adjustments. We are committed to looking at pay on an ongoing basis for our team members to ensure it’s competitive, rewarding, and equitable. With employee benefits, since the team is spread out across the U.S. we provide a Health Reimbursement Account (HRA) that gives employees the flexibility to choose a health plan that best suits their needs. This plan also allows us to reimburse employees for a wide range of medical expenses, not just their monthly premiums for their plan. We review the reimbursement amounts we provide during our annual plan renewal and have found our HRA is quite competitive. For example, coming into 2022 we learned we provide at least $1,000 more per year to our employees than other companies that use our HRA provider. We will continue to evaluate our offerings each year. If you have any additional feedback you’d like to share, I’m happy to connect. You can reach me at hr@artlifting.com.
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Glassdoor has 12 ArtLifting reviews submitted anonymously by ArtLifting employees. Read employee reviews and ratings on Glassdoor to decide if ArtLifting is right for you.