Has Potential in Theory, but Sorely Lacking Qualified Leadership, Integrity, and Product Quality - Anonymous employee ArtLifting Employee Review

1.0
14 June 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

WFH, vaca time, will build your resume due to being forced to wear a lot of hats

Cons

Honestly, there are too many cons to list, but some of the bigger issues are detailed below: CEO: completely unqualified to perform in this capacity. Takes more vacation time than anyone else, commodifies and patronizes the artists (all of whom are impacted by housing insecurity or living with a disability - neither of which lived experience the CEO has ANY ability to understand or honorably/respectfully represent), pays self ASTRONOMICALLY WELL compared to 98% of employees, creates unattainable company goals/in no way contributes to meeting them, entirely unwilling to pay for talent/hire enough people to support company growth goals or to create less of an overwhelming workload for existing employees, also entirely unwilling to pay for a quality product - this creates headaches for the entire team and isn't in the best interest of the artists or the clients. Other leadership: -CGO is talented and honestly should be made CEO if the company wants to survive. However, is complicit in some of the issues listed above such as low salaries and unwillingness to support staff with sorely needed human power and honest conversation free of gaslighting. -Sales Team leader is in no way qualified to manage or "direct" (all of their reports have more comprehensive and relevant professional and educational backgrounds than they do) - the micromanagement felt by their team is incredibly demoralizing and has yielded troublingly notable turnover. Salaries are in no way sufficient in relation to the workload, especially as goals climb YOY; no investment in career growth/promotion track/mentorship; great deal of pressure and stress placed on team - be ready to work late and skip lunch and to feel gaslit every step of the way. Perhaps most importantly - diversity is in no way prioritized or critically considered. Given the artist population represented by this company, it is deeply problematic that there is next to no diversity represented on the team or the board (the board is laughable - literally the CEO, the CEO's brother and another man no one on the team has met - both white males.)

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ArtLifting Response
3y
Thank you for leaving your review of ArtLifting. It was difficult to read but we’re committed to learning from your experience so we can do better. We want to address some of the cons that you wrote about to provide some additional perspective and we hope you’ll reach out if you have anything else you want to share (my email is hr@artlifting.com). We know diversity at ArtLifting is a very important area to improve in. We have discussed diversity many times with the team and made several changes over the years particularly to our hiring processes. This includes removing college degree requirements from job openings, sharing our openings with organizations supporting candidates from underrepresented groups, training interviewers on structured interviews and checking for bias, and using gender-decoders to write more inclusive job postings. A current priority for our CEO is to diversify our Board, and we’re committed to further listening and action when it comes to diversity, and also inclusion, equity, and accessibility. Over the past 12 months we have grown the team, implemented process improvements, and created efficiencies to add capacity and better balance workloads. We’ve expanded Recharge Fridays so the team has a 4-day work week every other week and in our 2022 anonymous employee survey, 83% of the team agreed they have a good work-life balance which is a big improvement from 63% in December 2020. We’ve benchmarked compensation and made pay adjustments, and are looking at pay on an ongoing basis to ensure it’s competitive, rewarding, and equitable. We continue to collect and address employee feedback - whether through our new leadership team of department heads, or through our anonymous annual employee survey. In 2022 our employee survey showed 92% of employees agree that the leadership team takes their feedback seriously and 92% of employees agree that they would refer a friend to work at ArtLifting. We’re both proud of these results and want to see them reach 100%. You mentioned a few comments about our CEO that are important to address for others considering working at ArtLifting since leadership must lead by example. Like all of us, she isn’t perfect, but she is intent on making ArtLifting a great place to work. Our CEO has prioritized a flexible working culture and time away from work at ArtLifting. This is a core tenant of the employee experience and she follows the same vacation policy as all employees including tracking her vacation time against her annual accrual. Our CEO has a personal connection to ArtLifting’s mission and has spent 16 years advocating for and empowering the communities that ArtLifting serves, including working with homeless individuals running art groups in shelters. When it comes to investing in career growth, ArtLifting has taken a number of steps but this is an area of continued focus because we know how important it is to our team. This year we implemented professional development plans and budgets for each employee and we are currently developing growth paths for each role. Feedback from our team this year seems to reflect our investments but also shows there is room for improvement: 92% of employees agree they will be able to reach their full potential at ArtLifting and 75% of employees say they see opportunity to grow professionally here.

Explore other reviews about ArtLifting

5.0
23 Jan 2023
Recommend
CEO approval
Business outlook

Pros

100% remote 4-day workweek Supportive team Great mission Great benefits Amazing artists Kind and supportive leadership I love it here! I am relatively new to my position (1 year) and my experience has been great. The culture at ArtLifting is hands down amazing. The team is super collaborative and supportive, and management takes a person/ individual first approach- meaning they support work-life balance. So much so that when the Chief Growth Officer noticed I had not used any vacation time last year, she set up a meeting with me to encourage me to take time off, and made sure I felt supported enough to do so. I would say that this is the most supportive environment I have ever worked in. The work itself is also very rewarding. You can see the impact of your work and how it is helping people. We also have great benefits like: a 4-day workweek, matching 401k, employee stock options (we didn't have to buy in either), health reimbursements, monthly socials, professional development funds, and weekly chats with the amazing artists we represent.

Cons

No workplace is perfect. As a small organization, there are a few growing pains here and there. However, we have seen our leadership team listen to and act on employee feedback. Whatever issues have come up so far don't seem out of the ordinary for a company this size, and seem to be addressed quickly and with sincerity. I am very happy here and would recommend ArtLifting to anyone. You can tell they are deeply invested in the artists they represent and their employees.

7
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ArtLifting Response
3y
We’re glad you shared about your experience at ArtLifting - thank you for this review! Your comments really speak to two of our values: Act with Purpose and Learn Always. It’s important to leadership that not only is ArtLifting doing purposeful work as an organization but that it’s also a great place to work for the team. This means cultivating a highly supportive work culture through policies, practices and leading by example, and also continually improving, addressing growing pains, and listening to feedback. It’s encouraging to see you’ve experienced this at ArtLifting. If you have additional feedback please reach out to me (hr@artlifting.com) or your manager, or you can use our internal feedback form.
2.0
10 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

One of the key advantages is the company’s 4-day workweek, combined with a competitive benefits package that includes up to 6% 401(k) matching. All employees share in the organization’s success through variable compensation linked to company performance, which helps foster a sense of shared purpose. The workplace culture features strong team camaraderie and cross-functional learning, with colleagues who are collaborative, supportive, and eager to share their expertise. Employees have the chance to develop a wide range of professional skills and receive an annual professional development stipend to support ongoing growth. The mission mainly attracts passionate individuals, adding a sense of meaning and energy to daily work. Additionally, the role provides valuable opportunities to build lasting relationships with represented artists, their supporters, and community organizations across the United States, making the work both personally and professionally fulfilling. This is a sales-driven organization, which can be seen as either a pro or a con depending on your priorities and interests.

Cons

I advise caution before seeking employment at ArtLifting if you live with a disability, particularly one that affects communication or productivity. In my experience, the company’s culture emphasizes perfectionism and efficiency to an extent that challenging even for neurotypical individuals, and it ultimately proved unsustainable for me as someone with a non-visible disability. ArtLifting could benefit from having an executive leader with lived disability experience, someone who can help guide the company in developing more inclusive practices, advocating for understanding, improving accommodations, and cultivating a culture grounded in empathy and transparency. The workplace culture tends to avoid confrontation, sometimes at the cost of clarity. While performance issues are sometimes addressed quickly, there are times when concerns are raised informally and not contextualized until an annual review. This delay in giving serious feedback, though perhaps well-meaning, can erode trust and leave employees feeling blindsided. It can create confusion about expectations and lead to misinterpretations of performance over time. In performance discussions, leadership often uses language that minimizes conflict but also discourages mutual engagement. While a calm tone can be helpful, relying only on it can make conversations feel one-sided and limit opportunities for open, honest dialogue and shared accountability. Concerns raised by employees, especially those involving management behaviors or broader cultural issues, were often met with deflection or silence in my experience. A reluctance to acknowledge mistakes or unintended consequences added to a dynamic that sometimes felt psychologically unsafe, particularly for those already experiencing marginalization. One of the most frustrating parts of my time at the company was seeing how swiftly executive leadership could address and resolve issues when they aligned with their strategic goals. This showed a high level of capability but also made it clearer when employee concerns were ignored — they simply weren’t prioritized. Expectations around “Living ArtLifting’s Values” are high and are taken seriously during performance reviews. However, the way those values are interpreted and applied seems to vary widely across teams. The inconsistency in enforcement, combined with the emphasis placed on these values in reviews, could create feelings of unfairness if clear examples and support are not provided. Earlier in the company's history, there were instances where executive management encouraged raising artwork prices based on a client’s disclosed budget. These decisions were justified with phrases like “the artwork is worth what someone will pay” or “think about the financial impact for the artist.” While I understand the intent, these practices raised ethical questions for me regarding transparency and professional integrity. I hope more consistent and values-based pricing standards are now in place. ArtLifting has a tech startup-like approach that values growth, revenue, and efficiency—qualities that may not always align well with the slower, more relational pace needed for creative development, disability inclusion, and long-term sustainability in mission-driven work. Professional advancement and significant salary increases were rare in my experience, which isn’t uncommon at small companies but is worth noting for those seeking long-term career growth.

3
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ArtLifting Response
10mo
Thank you for your many years of contributions to ArtLifting and for sharing your perspective. We truly value the voices of those who have been part of our journey. Our mission is rooted in inclusion and in creating opportunities for artists with disabilities, and we are equally committed to fostering a supportive environment for our employees. We are proud of benefits such as our 4-day workweek, professional development support, and equitable pay practices, while also recognizing there is always room to grow. Feedback like yours helps us continue strengthening our culture of transparency, inclusion, and professional growth.
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