Pros
- The job is straightforward and independent. As long as you’re doing what you’re supposed to, it’s pretty smooth - Fairly laid-back culture, which should be the case since it’s a simple industry - Good rapport with coworkers - Free food is always nice
Cons
- Communication is constantly emphasized but is pretty broken. Problems that are brought up in meetings only occasionally get fixed. Departments seem at odds with each other at times or just aren’t in sync - Growth comes at the expense of everything else. New accounts always need to be gained. Not all routes are created equal, and despite management’s efforts some people get way more of a workload than others. - PTO is so bad it’s insulting. For the first year you get 2 personal days. That’s it. You get a week of vacation per year of service for the first 2 years, then you need 7 years of service for 3 weeks vacation. That’s abysmal. The solution is to hire more people and make it worth your while to stick around and be promoted to a swing driver. This entailed being salaried at a level that wasn’t worth the extra time, which included being part of an on-call rotation. People don’t want to sacrifice this much of their personal life to help someone with a kiosk that won’t work in the dead of night or on a holiday. - Expect to drive in hazardous conditions. The job is to be a driver, yes, but when there’s a severe blizzard that could threaten lives? Maybe tell your accounts you can’t make it out that day. People will survive one day without service. I nearly slid into an oncoming plow once.
