Does Auckland Transport pay their employees well?

According to anonymously submitted Glassdoor reviews, Auckland Transport employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Auckland Transport. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Auckland Transport?

70% of Auckland Transport employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auckland Transport 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Auckland Transport?

Customer Service Representative (8) , Project Manager (8) , Business Analyst (4) , Customer Service Representative (CSR) (4) , Computer Vision Engineer (3) , Customer Service (3) , Procurement Advisor (3) , Project Coordinator (3) , Case Manager (2) , Customer Service Specialist (2) , Intern (2) , Principal Project Manager (2) , Scrum Master (2) , Senior Investigation and Design Engineer North (2) , Senior Project Manager (2)

What are the pros of working at Auckland Transport according to real employee reviews?

"Some great people trying hard" ((in 12 reviews)); "Good work life balance including flexi hours and the ability to work from home." ((in 8 reviews)); "Good training" ((in 7 reviews)); "Great company and great work culture" ((in 5 reviews)); "Friendly and mostly laid back staff." ((in 5 reviews))

What are the cons of working at Auckland Transport according to real employee reviews?

"Salary is a bit low to start with" ((in 8 reviews)); "No benefits and as a local government agency it is politically driven" ((in 3 reviews))

Auckland Transport Reviews

3.5

70% would recommend to a friend

(155 total reviews)

Dean Kimpton

80% approve of CEO

51% positive business outlook

Auckland Transport has an employee rating of 3.5 out of 5 stars, based on 155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auckland Transport employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

155 reviews

1.0

3 June 2026

Hybrid work option, but poor support and micromanagement

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

three days hybrid we work from home I don’t think there is anything else

Cons

This list you are literally long you are not treated like a person but you just a person sitting on a chair doing their work . you do not have any Managerial or Tram leader support with anything at all. the union also is dissatisfactory in their assistance to the employee lets face it “you are all alone”you’re alwaysmentally abused and micromanaged every step of the way .most interesting fact is that their HR team are well educated and wont let a staff go without a fight.i literally have ptsd now with them

4.0

24 Apr 2026

Decent Place to Work, Great CX Team

Scrum master

Recommend

CEO approval

Business outlook

Pros

- CX cares about their jobs and very competent - Real tangible impact on the world

Cons

- BT had bad leadership and a bad culture - though most of those people are gone now

4.0

20 Apr 2026

good place to start

Computer vision analyst

Recommend

CEO approval

Business outlook

Pros

a lot to learn, public sector, not too busy.

Cons

Bad managment, bureaucracy, in Reform, so may be sacked.

Viewing 1 - 3 of 155 Reviews

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Jobs at Auckland Transport

Customer Service Representative - Service Centre - Part time

Auckland, Auckland

·

NZD 56K - NZD 60K /yr

(Glassdoor Est.)

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Network Communications Specialist - Real Time | ATOC

Auckland, Auckland

·

NZD 80K - NZD 82K /yr

(Glassdoor Est.)

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Product Owner - Customer Touchpoints

Auckland, Auckland

·

NZD 116K - NZD 133K /yr

(Glassdoor Est.)

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Customer Care LGOIMA Business Partner

NZD 95K - NZD 105K /yr

(Glassdoor Est.)

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