I definitely do not recommend, if your an adult with responsibilities and bills to pay. The hours are never consistent. Clients get added or removed from your a schedule without so much as a heads up or meeting. When you get hired they tell you that if your clients cancel on you, they will allow you to recover the lost wages either by subbing or allow you to do additional training but this hardly ever happens. Due to the way they split your shifts finding a second job isn’t an option. For example you could work from 8-11am, and then have a 3 hr gap, and be scheduled to work again from 2:30 to 5:30p.
The organization and policies of the company is all over the place. For starters they are constantly hiring and firing people. They switch the supervisors/ behavior technicians from cases all time, and will not tell formally tell parents or other workers assigned to the case. I’ve been on cases where parents were not aware of changes till months later. Supervisors are hit or miss. Some are extremely helpful and available to answer your questions, and there are some that don’t have the necessary people skills to be in such a position. The company is also extremely disorganized. They don’t practice the policies they preach and will make new policies that only benefits them and not employees/ clients. They expect you to be answer emails/ phone calls and essentially be available 24/7 even on your scheduled days off and if you aren’t, they do hold against you.
The lack of professionalism in the company was also evident in the way they handled the pandemic. Through out whole pandemic employees were only provided with $25 stipend for protective equipment once and a small to go bag of gear.
Your only provided with a tablet. That half the time does not work because they are several years old. As far as getting stimulus for your client, it’s definitely a process. Most of the time they just provide laminated flash cards, so often times you have to buy things out of your pocket or request your supervisor to provide it for you but that can take weeks, months even.
Another to keep in mind is that this company only provides you with an ABAT which is different from an RBT. Most insurance companies prefer RBTs as they are certified by the Behavior Analyst Certification Board. And the BACB is what is widely used here in the states. So if you are looking to grow in this field I definitely would look into working with companies that will help you towards becoming an RBT and BCaBA. The opportunity for growth here is very limited and ultimately boils down to favoritism.
Periodically HR sends out emails offering gift cards or door credit to the employees in exchange for positive reviews, so please be aware of that when reading other reviews.
