BATERIKU (M) Reviews

3.4

44% would recommend to a friend

(19 total reviews)

48% positive business outlook

BATERIKU (M) has an employee rating of 3.4 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

19 reviews
2.0
17 Mar 2024

Think twice before enter

Recommend
CEO approval
Business outlook

Pros

- Has increased salary (every year) - Easy to enter - Has EPF and SOCSO - Has bonus (depend) - Has medical card - Easy interview

Cons

- Management doesn't care about you. - HR is so hard to contact once you enter the company - Salary offer so low with multi-task job - Once you have multiple projects on your shoulders, everyone will envy especially your salary slightly more compared to theirs. - OT only depends on your head of department. Some have and some don't. - Normalise toxic behaviour and attitude - Hard to get a promotion - Normalise disturbing outside work and holidays. Sometimes 1 A.M also be disturbed.

2.0
4 Feb 2023
Recommend
CEO approval
Business outlook

Pros

1.senior agents took good care of you and willing to teach you skills that trainer themselves are lack off. 2. Good place to start from zero experience

Cons

1. Micromanaging by admin 2. AL very hard to get approved. Some off days get expired because they don't approve your leave even you applied several times. 3. HR not helping. You work for like 13 hours worth of OT but get paid for 10hours only. Wrongly calculated EPF too. 4. High turn over 5. Very hard to achieve full KPI 6. They just don't listen to your complain. 7. No work life balance 8. Bosses have meeting of weekends, off days and outside working hours too

5.0
9 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Flexible Working Hours: The flexibility allows me to manage personal and family responsibilities without compromising the quality of my work. It promotes a healthy work-life balance and enhances productivity. Empowering Leadership: The boss is clear on direction and expectations, which brings structure and focus to our tasks. He is open to ideas but also has a clear vision, which helps avoid confusion and ensures steady progress. Strong Mentorship and Values: Working with someone who genuinely leads by example has been inspiring. The boss emphasizes discipline, integrity, and spiritual balance—such as reminding us to pray on time—which contributes to a values-driven culture. Progressive Work Culture: The environment never feels stagnant. We’re encouraged to constantly grow and challenge ourselves, which keeps the momentum going and drives continuous improvement. Personal and Team Growth: I’ve been able to contribute more and achieve beyond my previous limits. The push to aim higher doesn't just benefit the company—it also sharpens my leadership and collaborative skills.

Cons

Varied Responsibilities: As an all-rounder, I handle a wide range of tasks. While this can sometimes make it harder to focus on one area, it has helped me become more versatile and adaptive in different situations. Performance Tracking Challenges: With multiple roles and changing tasks, it can be tricky to measure performance clearly. However, it also encourages a results-driven mindset and prioritization skills. Moderate Compensation: The pay is not the highest, but it’s reasonable when balanced with the flexibility, work culture, and learning opportunities provided. Shifting Focus: The company’s direction can evolve based on new priorities. While this may make long-term tracking a bit challenging, it keeps us agile, creative, and always ready to explore new opportunities.

Viewing 1 - 3 of 19 Reviews

Glassdoor has 21 BATERIKU (M) reviews submitted anonymously by BATERIKU (M) employees. Read employee reviews and ratings on Glassdoor to decide if BATERIKU (M) is right for you.