They sell you on the ‘office perks’ such as healthy snacks all the time (which last 3-days and are restocked rarely), a personal trainer (if you can get on the schedule with him), flex hours (but you’re highly monitored and if you don’t work a full 8-hour day, you're ridiculed about it from your colleagues and supervisor), and work from home days (once a month if you don’t have any calls on your calendar).
There is a very high employee turnover rate; therefore, those who have been there the longest are cliquey and passive aggressive in order to stay on top. There is an expectation that you should always be working and doing the best you can for your clients, but still staying on track for your hours each month. It wasn’t uncommon for you to check email at 11 PM and see most of the office was still online. I was under the direction of multiple supervisors during my time. My last superior was best at micromanaging her team to the point that she wrote my emails for me to my clients. They have an anonymous email that employees can submit complaints to, but the passive aggressive employees, who have access to the inbox, like to gossip about who sent an email in about what to their friends in the company. The benefits package is mediocre along with the payment structure, bonuses and raises.
