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      BOXFiSH

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      BOXFiSH Reviews

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      3.6

      64% would recommend to a friend

      (70 total reviews)

      41% positive business outlook

      Ratings by category

      4.5

      Diversity and inclusion

      4.0

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Culture and values

      3.1

      Senior management

      2.8

      Career opportunities

      BOXFiSH has an employee rating of 3.6 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there.

      Reviews by job title

      70 reviews
      5.0
      17 Aug 2018

      Review Teacher

      Review teacher
      Recommend
      CEO approval
      Business outlook

      Pros

      Overall I really like working at Boxfish. I realise working in the review area I am only a small part of the system but it is satisfying. I worked previously for Boxfish and came back for this. At first they offered a flat rate per 5 minute class then introduced a higher per hour salary for some of the best teachers they found. I understand some people were disgruntled by this and I totally understand why. The platform has stabilised over the time I have been using it and is nearly at a satisfactory level, or as much as it can be using mobile technology. The pay is probably the best for online ESL Boxfish have paid on time every time for me, people need to understand there are some factors that are outside their control. The staff I have dealt with have been quite nice and helpful.

      Cons

      They did change the salary structure in the first two months which was a bit disingenuous on their part but I understand too they are trying to build a new business model for themselves. The system of fighting for the 20 top tutor positions is flawed, you need to reply to an email twice a week within 30 seconds to secure the hourly rate, if you don't get it you are relegated to a per class payment where there is no guarantee. You can't control how fast an email comes to you or returns to the server you are sending it to. I feel cheated when I don't get in. They pay well and on time, but there is no clarity in the salary, there is no information available on the hours you worked . If you are mixing the hourly rate and the per class work it would be a nightmare to understand.

      avatar
      BOXFiSH Response
      7y
      Thank you very much for your review! We are working day and night to provide tutors and students with the best learning and teaching environment. Thank you for your comments. We take all your suggestions very seriously and strive to become a better company and ESL provider every day. If you have any other suggestions, please don't hesitate to contact us at: teachingaffairs@boxfish.cn
      1.0
      21 Aug 2016

      Great Idea, Below Average Execution

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      1. You work from home on the hours you set for yourself, using their app to communicate with student. 2. On paper, the hourly rate is satisfactory.

      Cons

      1. They have no qualms about misrepresenting themselves to attract more teachers and students. 2. Severe lack of communication. They give very vague information and instructions, ignore questions and gets offended when pressed for crucial information needed for the teachers to complete their work. 3. They often resort to blame and threats. They will penalize the teachers for events beyond the teachers' control such as bugs in the app and student not attending a class. In the end, that hourly rate only amounts to very little. 4. The work and life boundaries set by the teachers are not respected. Team leaders would still call and message you outside of your work hours. 5. Staff's lack of experience and cultural sensitivity- nationally and internationally. Most of the staff have very little experience working with non-Chinese nationals, and they also have little experience in the field of English Education Management, and Technology.

      5.0
      11 Apr 2018

      Fantastic company to work for!

      English tutor
      Recommend
      CEO approval
      Business outlook

      Pros

      -Make your own schedule -Fantastic pay($22 an hour) -Work anywhere in the world -Work on your smartphone or tablet -Full schedule for hardworking tutors -Relaxed work environment -No contracts or obligations -Flexible with schedule adjustments

      Cons

      -Communicating with BF office staff can sometimes be difficult

      avatar
      BOXFiSH Response
      7y
      We are very happy to hear you enjoy teaching on the platform and are enjoying the fun, interactive, and engaging element of being a BOXFiSH tutor. BOXFiSH
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      ReviewsBOXFiSH reviews

      Glassdoor has 93 BOXFiSH reviews submitted anonymously by BOXFiSH employees. Read employee reviews and ratings on Glassdoor to decide if BOXFiSH is right for you.