Banco Popular Reviews

4.0

87% would recommend to a friend

(69 total reviews)

76% positive business outlook

Banco Popular has an employee rating of 4.0 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

69 reviews
3.0
20 Apr 2026

Stability but not growth

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good salary - Profit sharing (occasionally) - Some benefits which compared with other companies is not bad. - Performance bonus (the government takes part of it) - Christmas bonus (the government also takes its part)

Cons

- The internal job advancement within Divisions is super slow almost none. The true: New employee have more opportunity than loyal old employees with several years of experience and/or certifications. Management friends also have more opportunity than the employees who perform the 101% to achieve goals. The job positions are very misaligned (too many managers instead of paying more to the employees who make the managers shine to senior management). - Lately poor management decisions leading to disappointment and demotivation from loyal employees.

3.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Amplia red de sucursales y cajeros automáticos: Banco Popular tiene muchas oficinas y cajeros en toda la isla, lo que facilita acceder al banco o retirar efectivo con comodidad. Popular +1 Servicios bancarios completos (cuentas, ahorros, préstamos, etc.): Ofrece cuentas corrientes, de ahorros, préstamos, servicios para negocios y más — útil si buscas “todo en un solo lugar”. Popular +2 Wikipedia +2 Banca móvil / digital: Permite hacer trámites desde el celular o en línea (consultar saldo, transferencias, depósito de cheques, pagos), lo que facilita la gestión diaria sin tener que ir físicamente al banco.

Cons

Atención al cliente irregular o deficiente — hay múltiples quejas de usuarios que sienten que el trato es “malo”, poco profesional o con empleados “sin ganas de trabajar”. HelpMyCash +2 PissedConsumer +2 Retrasos o problemas con trámites / transacciones — algunos usuarios reportan demoras en procesamiento de pagos, débitos, emisión de tarjetas o transferencias, incluso cuando notificaron cambios (por ejemplo de dirección), lo cual puede generar inconvenientes. Better Business Bureau +2 Better Business Bureau +2 Comisiones o costos poco claros o elevados según el tipo de cuenta / servicio — hay quienes consideran que los cargos por mantenimiento, uso de servicios o manejo de cuentas no siempre están bien justificados. HelpMyCash +1

Viewing 1 - 3 of 69 Reviews

Glassdoor has 160 Banco Popular reviews submitted anonymously by Banco Popular employees. Read employee reviews and ratings on Glassdoor to decide if Banco Popular is right for you.