Bandwidth Reviews

Updated 21 Jan 2021

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4.1
81%
Recommend to a Friend
87%
Approve of CEO
Bandwidth Co-Founder and CEO David Morken
David Morken
113 Ratings
Pros
  • "Fun and friendly culture, great benefits and perks, great values(in 25 reviews)

  • "When they say they want to provide a great work/life balance they mean it(in 24 reviews)

Cons
  • "There are no cons to working at Bandwidth(in 19 reviews)

  • "Upper management comes from Microsoft in the "bad old days" and has modeled their work culture to follow that(in 9 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great company"

    5.0
    Current Employee - Operations 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bandwidth part-time

    Pros

    Awesome work-life balance and flexibility.

    Cons

    Some tools/systems could be improved for a better workflow.

  2. "Sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative (SDR) in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bandwidth full-time for more than a year

    Pros

    The CEO genuinely cares about his employees and we always strive to better each other everyday.

    Cons

    Constant change in management and team changes makes it hard to stick to a plan.

    Continue reading

  3. "Good decision"

    5.0
    Current Employee - TAC Voice Analyst II in Raleigh, NC

    I have been working at Bandwidth full-time

    Pros

    Great culture and company cares about you. Also promotes from within.

    Cons

    Low pay compared to other voice networking companies

  4. "Young Crew, Low Pay, Popularity Contest"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Several in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bandwidth full-time for more than 3 years

    Pros

    If you are right out of college there are a lot of people your age.

    Cons

    Low pay. Managers are promoted based on popularity and not given any training. The upper management is a good ol boy network. I've seen several great mid-level and high level management forced out because they can't break in with the tight cool management team club. The HR people are awful and controlled by a two faced lady who tries to control everything. Did I mention again the low pay? They try to brainwash you how great they are, but if you're smart you'll avoid this place.

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  5. "Great place to work and learn."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Project Manager in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bandwidth full-time for more than 3 years

    Pros

    No stupid questions. Everyone is willing to share their knowledge and are gracious during the learning curve. Amazing culture and benefits.

    Cons

    For the operational support teams the pace is high.

  6. "Overall a great company to work for!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bandwidth full-time for more than a year

    Pros

    Excellent benefits, fair pay if you're working out of the Raleigh area (medium cost of living), and great people.

    Cons

    Flexibility in work schedule, as well as opportunities for promotions are highly dependent on the team you're on (i.e. the manager you're reporting to).

  7. "Good culture, horrible pay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Bandwidth full-time for more than 3 years

    Pros

    Culture is pretty nice Company pays 100% of insurance premiums Lunch is hour and a half so you can workout Access to NC state gym A lot of smart people work here

    Cons

    Salary is below market by a LOT. The culture is good, but it's not so amazing to underpay so much Praying before big meetings is kinda weird

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  8. "Excellent company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bandwidth full-time for more than a year

    Pros

    Awesome work culture. Great benefits. Great team.

    Cons

    I don't see any immediate downside.

    Continue reading
  9. COVID-19
    Helpful (8)

    "The Church of Bandwidth - "Where is the seasoning""

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bandwidth full-time for more than 5 years

    Pros

    Health insurance. Soon to be international. Hopefully this will bring change and add some much needed culture.

    Cons

    Conservative christian central: The company is very conservative and continues to pray before company wide meetings. It's common to hear sayings such as "love thy neighbor", "be fruitful and multiply". Nothing wrong with those beliefs, but this is a business not Sunday service. Diversity: What diversity? Unlike other corporations, the company refused to speak on the Black Lives Matter movement this year and specifically mentioned they would not speak on it as to not offend customers and other employees. This hints to the number of "all lives matter" folks in the company. On that note, they previously made "Make Financial Close Great Again" hats.... Refusing to speak on BLM along with asking people to work in the office during a pandemic caused many to leave throughout 2020. The company then scrambled to start a diversity initiative that hasn't really accomplished anything. Covid: Historical anti WFH culture. They're "allowing" people to work from home during this period, but have encouraged people to come back over and over, ignoring the numerous emails sent of infected employees, and all while management hints that promotions are affected by not physically showing up. If they don't see you working, you're not working basically. The offer of free lunch to work in the office is pathetic. Masks were optional until the NC governor passed a mandate in Nov 2020, and even then management sent an email allowing people to remove masks at their desk. Anti-maskers in the office are not following the mask rule of course. Management: Toxic, self-absorbed, false leaders. "MOMagers" that ignore real production results and stick to the "make a baby, get promoted" formula. Problematic, unprofessional, non-diverse HR. Work/Pay: Below market pay. The "work life balance" they preach varies by department. When renovations started after the IPO, specific teams were quickly moved to new separate buildings while the rest of the company remained put, using drywall dust elevators and putting up with noise.

    Continue reading
  10. COVID-19
    Helpful (5)

    "Great co workers , uncomfortable atmosphere"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data Analyst in Raleigh, NC
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Bandwidth full-time for more than a year

    Pros

    Co workers are hard working Nice extended lunch if you work out Lear goals

    Cons

    CEO holds prayers during company wide meetings Public company but private Christian views of CEO bleed into co uncomfortably During pandemic CEO told employees not to wear masks to work. Tech co whose CEO doesn’t believe in science Diversity & inclusion talk was ‘ work hard’

    Continue reading
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