Base CRM Reviews

Updated 24 Aug 2018

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3.9
69%
Recommend to a Friend
80%
Approve of CEO
Base CRM CEO/Founder Uzi Shmilovici
Uzi Shmilovici
55 Ratings
Pros
  • "Catered lunches and a fully stocked fridge, group outings/happy hours, lots of incentives(in 8 reviews)

  • "There are decent benefits, including free lunch(in 5 reviews)

Cons
More Pros and Cons
  1. "Great company to work in"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Manager in Kraków
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Base CRM full-time for more than 3 years

    Pros

    Great atmosphere, friendly people Free breakfasts and lunches in the office

    Cons

    I don't see any cons

  2. "Good but could be better"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Base CRM full-time

    Pros

    Great people who take (and are encouraged to take) total ownership of what they do Good work/life balance Respect and trust among teams

    Cons

    Hard to grow at the moment Product development is still slow (and behind customer's expectations)

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  3. Helpful (1)

    "Unique place"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Test Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Base CRM full-time for more than 3 years

    Pros

    smart people, freedom, technology, overall attitude

    Cons

    Weak management that leans (or not) on the fly

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  4. Helpful (7)

    "Great potential, but needs fundamental changes"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Android Developer in Kraków
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Base CRM full-time for more than 5 years

    Pros

    Great people Interesting and complex product that has a meaningful impact on the users Flexible work arrangements Nice perks Good salary if you fight tooth and nail for it

    Cons

    Poor people management Rampant tech debt No long-term technical vision Upper management use faulty mental models that lead them to bad decisions

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  5. Helpful (20)

    "Great product, but bad place to work"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Base CRM full-time for more than a year

    Pros

    -BaseCRM has a great product for what it is. Very easy to use and appeals to the blue collar America that has yet to adopt a CRM -A lot of great people at the ground floor who are talented and hungry -free daily lunch

    Cons

    -While the product is great, the CEO has the unrealistic approach of targeting Salesforce type of clients. BaseCRM as it is will never be a tool fully used by progressive software companies, it just isn't robust enough - Leadership does not listen to the sales reps who are in the trenches daily. Managers, while great people personally, are handcuffed by the CEO. There is no autonomy or transparency

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  6. Helpful (15)

    "Promising Company, Poor Management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Base CRM full-time

    Pros

    Teams are full of nice, intelligent people who are easy to work with. Everyone has high hopes for their projects, and works hard. There are decent benefits, including free lunch.

    Cons

    There's a lot of micromanagement from senior leadership. Seems like they don't trust employees and aren't willing to relinquish control. The culture is sad and people seem to be frustrated with how the business is run. The attrition rate is very high (60%+), and leadership shows no concern. The office spaces are depressing and demotivating. The offices have no character, no decor. There's just no positive energy.

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  7. Helpful (20)

    "WARNING! Horrible company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Mountain View, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Base CRM full-time for more than a year

    Pros

    - Aside from most of the management, I met some great people who will be friends moving forward - It was a good stepping stone to where I am now

    Cons

    I really wanted to take time to reflect before writing this review, and now is the time because I want to warn anyone considering this place for employment (especially since they just had a massive layoff today). - First and foremost, the senior leadership here is egotistic, micromanaging, and unwilling to listen to ideas that may actually benefit the company. - They try to represent themselves as a "flat" organization, with an open door policy. What they actually mean is you have to conform to their ideas or else they don't want to hear it. - There is little to no transparency as to what is happening and all management likes to do is sugar-coat things and make excuses or pass off blame to recently fired employees/management. - I know for a fact that some women felt uncomfortable by a male on management team. But there is no real HR, so who where they supposed to report it to? - Many people have been disrespected, undervalued, and belittled. - There was not positivity, and I heard it has only gone more downhill and one of the offices if a ghosttown because so many people have either left or been fired.

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  8. Helpful (9)

    "Incompetent Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Base CRM full-time

    Pros

    Free mediocre food, health insurance, laptop of your choice, good technology to work with, idea of Base is good as a CRM

    Cons

    * no learning * no vision * comparing themselves to SFDC (not this league) * poor management * no people skills * superiority thinking * projects are super slow with that amount of dev they could have 5 projects a month not a year * not listening to feedback * promoting people with no skills * passive-aggressive approach of some “leaders” * not understanding simple things like ITIL / CuSat

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  9. Helpful (17)

    "sinking ship or burning building?"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Base CRM full-time for more than a year

    Pros

    great product, amazing people, mediocre free lunch, solid benefits

    Cons

    When there are problems, lots of people have to say something before they are talked about, but nothing ever happens. The attrition rate was nearing 60% when I left. When this was brought up to the *people* who should care *they* said, in an all-hands "this is not something that worries me." People are unhappy there. The pay is not up to par whatsoever with other companies. You don't get equity... You are expected to work far too hard/much for such little pay to be working in such a sad place - it just feels like the wheels are spinning there, sometimes backward. It doesn't help that there are three offices, one in Poland (many people never even communicate with the different countries), one in SF and one in Mountain View one is depressing, it's giant, and there are maybe 20 people there, it feels like a deserted, dark, empty & abandoned city. The SF one is cramped and has broken doors and stained carpet and lacking any character. There really isn't much of a culture. Everyone seems to be too afraid to say anything to the CEO, which is a shame because if there were people who could collaborate well and actually be willing to make some REAL changes to the company there's a chance that it could really go somewhere.

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  10. Helpful (4)

    "Android Developer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mobile App Developer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Base CRM full-time for more than a year

    Pros

    Great brand for building sales team,very proffessional working environment

    Cons

    No Cons as this is a great place to work.

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Found 65 reviews