BaseClear Reviews

1.8

7% would recommend to a friend

(6 total reviews)

20% positive business outlook

Reviews by job title

6 reviews
2.0
31 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Few positive points of working for BaseClear are that: its small company and you can do & learn a bit of everything in a chaotic & demanding environment; since it’s a financially struggling company, you will implement your resourcefulness skills; monthly townhall meetings give you all perspetieven in the company though sometimes its only sales driven; and a good way to gain work ervaring if you are fresh out of colleague or a buitenlander. Sincere tip: ofc, this is our experience about the company. Perhaps talk to few ex-employees to get better impression and fair judgement. If its your first job and hard to get work experience elsewhere, it worth giving it a try at baseclear. You will certainly expand your industry network and get work experience into your CV.

Cons

Education and training: insufficient funds so no training program. But as your first job, its ok to not get training – then your are free to move on. HR and confidential person: be careful. Mostly gathers information to use against the candidate. No HR policy. Confidential person – none existent. Burnouts & stress: so high that it is company top 3 KPIs of 2024. Still, employee turnover and burnout rate increased substantially in last 1-1,5y. Of the 8 departments (i.e., 50 employees), every department has ~1-2x employees met arbodienst due to >3 months absence & stress. Super high pressure by the operations directors and managers to work during holidays (periods). Salary scales: big range in same team, with same ervaring and same performance evaluation. Culture: ‘rule-by-fear’, women unfriendly, heard racially discriminating Communication: interesting gossips. Important information impacting employees – is hardly communicated. Operations, project management: customer samples are used without customer’s consent. Geen work instructies or SOPs. No controls for sample analysis even after repeated escalation to QA and department hoofd. Frequent contaminations despite customer complaints. In the last year, (i) different clients’ samples were swapped and the customer is still not informed, (ii) samples discarded ‘mistakenly’ many times (iii) repeated delayed projects and many wasted sequencing runs. Lacks ISO standards, supplier qualification, (bio)IT infrastructure, and poor project management & authenticity to loyal customers. Sales: generally unfriendly team MT: extremely authoritarian (one who questions are on HR list of ‘to be fired soon’ or on lijst of ‘poor performers during beoordelingsgesprek’). Some MT members participate in gossips and say it’s a way of gather ‘info from the floor’. Other directie members never says ‘Hi or good morning’ to anyone below manager level. Leadership: ‘Rule-by-fear’, non-motivating, finger pointing, inflexible and zero tolerance for genuine mistakes. Feedback (e.g., on glassdoor or linkedin posts) ends into serious interrogations and hard questioning of every employee, instead of making improvements in working conditions. MT: extremely authoritarian (one who questions are on HR list of ‘to be fired soon’ or on lijst of ‘poor performers during beoordelingsgesprek’). Some MT members participate in gossips and say it’s a way of gather ‘info from the floor’. Other directie members never says ‘Hi or good morning’ to anyone below manager level. Leadership: ‘Rule-by-fear’, non-motivating, finger pointing, inflexible and zero tolerance for genuine mistakes. Feedback (e.g., on glassdoor or linkedin posts) ends into serious interrogations and hard questioning of every employee, instead of making improvements in working conditions.

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BaseClear Response
1y
Dear writer, Thank you for taking the time to share feedback about your experiences. We are very sorry to hear that you did not have a positive experience during your time with us. Your grievances on the leadership were known and the organisation has taken drastic measures in 2024, besides introducing well-being KPI, to restructure and re-staff the entire leadership team, and remove toxic elements. As such we managed to re-create an inclusive working environment where all our colleagues feel appreciated and supported, but it saddens us that these actions came too late for you. We have an official external LVV registered confidential person for some years now, which allowed us to take the necessary actions. In addition, we would like to respectfully address some other statements in your review that are, be it intentionally or unintentionally, flagrant incorrect and harmful disinformation. We are an official ISO accredited organisation and each year get audited by multiple customers and governmental organisation, in which our processes and practices get extensively reviewed, and to date all with positive outcomes at the highest standards. We are very proud of our services, quality and team, so it’s very saddening to read these fabrications. That said, we constantly aim to grow as an organization and improve our employee experience. If you are open to further discussion or if you want to see how the company has changed, please feel free to contact us directly. Thank you again for your feedback, and we wish you the best in your career journey.
2.0
11 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Nice location in Leiden. Some nice collega's. Many interesting projects and challenges

Cons

Unprofessional behaviour at all levels. No HR. Low pay. Clients are always prioritized over employees

1.0
24 Jan 2024

Worst Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice building and some colleagues.

Cons

Toxic management, especially commercial director. Many colleagues in burn out because of strict deadlines and demotivating speech. Blame culture. No career growth possible.

avatar
BaseClear Response
1y
Dear writer, Thank you for taking the time to share feedback and we are truly sorry to hear about your negative experience. That said, we fully recognise and acknowledge the negative experience you had with your superiors and have since made significant changes, including restructuring the commercial leadership, introduce new well-being KPIs, and established in-house training protocols. While these efforts have brought a lot of positive change, we truly regret they didn’t come in time to improve your experience and that we lost a talented person like yourself. That said, we wish you all the best in your future endeavours and you are always welcome to come and visit when in the neighbourhood.
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