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      Batmaid

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      Batmaid Reviews

      2.8

      36% would recommend to a friend

      (40 total reviews)

      34% positive business outlook

      Batmaid has an employee rating of 2.8 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Batmaid employee rating is 25% below average for employers within the Management and consulting industry (3.7 stars).

      Reviews by job title

      40 reviews
      1.0
      11 July 2023

      A Catastrophic Workplace

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      the opportunity to meet international people and enjoy free beer.

      Cons

      My tenure at my previous employer was an absolute nightmare. I encountered significant challenges that had a detrimental impact on my overall experience. The company consistently fell short of fulfilling its commitments and engaged in practices that I considered unethical, leading to a deep sense of dissatisfaction. The work environment was characterized by excessive pressure, inadequate compensation, the absence of bonuses, a toxic atmosphere, a severe lack of work-life balance, unlawful overtime practices, dismissive attitudes from HR and managers towards employees, and a constant turnover of burnt-out staff. Furthermore, the company's inefficiency and failure to provide timely compensation to its agents exacerbated the array of issues. To exacerbate matters, the management team appeared more focused on organizing countless, unproductive meetings rather than addressing the multitude of problems that plagued the organization. HR and management consistently failed to listen to or respect the concerns and needs of the employees. Suggestions and feedback were often ignored, creating an environment where employees felt undervalued and unheard. This lack of support and communication fostered a toxic culture that eroded trust and stifled innovation. Considering the significance of maintaining a healthy work-life balance and safeguarding one's mental health, it is my sincere belief that this company may not be the ideal choice to work for. The demanding nature of the workload, coupled with limited support and inadequate resources, often led to heightened stress levels among employees. This prolonged exposure to stress ultimately took a toll on individuals' mental well-being, further compromising their overall quality of life. The company's reputation for overpromising and underdelivering was well-deserved. Despite extensive advertising campaigns, the organization consistently failed to fulfill its promises, leaving customers and employees disillusioned. This lack of accountability and follow-through further undermined the company's credibility and made it difficult to maintain a positive outlook on its operations.

      avatar
      Batmaid Response
      2y
      Thank you for taking the time to share your feedback. We genuinely regret that your experience with Batmaid did not meet your expectations, and we value insights like yours as they aid our continuous growth and improvement. It's undeniable that the startup/scaleup environment can be challenging, and we have faced our share of hurdles. However, over the past 12 months, we've been actively working on various fronts to better our workplace: Employee Turnover: We've seen a significant reduction in our turnover rates, reflecting our ongoing efforts to create a more stable and supportive environment. Managerial Training: Recognizing the importance of effective leadership, we've invested in comprehensive training for our managers to ensure they are equipped to support their teams. Cultural Shift: We've embarked on a journey to foster a company culture that emphasizes collaboration, respect, and a shared vision. This change is driven by feedback from dedicated team members who believe in Batmaid's mission. Employee Relations: Building strong, respectful relationships between colleagues and management is at the forefront of our goals. We are committed to ensuring every member of our team, both in the office and on the field, feels valued and heard. We are always open to dialogue and would appreciate any further insights or suggestions you may have. Our door is always open for further discussion.
      1.0
      19 Jan 2023

      Total reality show, do not apply

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I hardly can think of any besides meeting other modern slaves and share a free beer with them.

      Cons

      There are no real managers, everything is controlled by the lunatic CEO. There is a severe lack of ownership. Salary is crap. Sometimes, an employe can have a better salary than his manager. (Fixed salary, not paid by commission). They ask you to work 45 hours a week and not leave until the job is done. But the job is never done due to understaffed teams. The best thing is, overhours are not paid nor given back. No 13th, no bonus. Occasionally you can hear the CEO scream insults and punch the walls. The CEO is leading his company to bankruptcy and never learns from his mistake. He is so confident in thinking that he can do everyone's job that he never listens to the people he pays to make decisions. At least, in this company you learn to get every promises written. Sometimes, even written promises won't be respected. They love to play around words. There are absolutely no recognition and no career opportunities. The management prefers to hire external with a huge pay check instead of promoting within the company and teaching management skills if needed. The turnover is so high that the CEO has no confidence in anyone. Probably the reason why his relatives work within the company. There are absolutely 0 benefit to work for this company. At least you get to test the limit of your mental health and be creative with those 4-5 stars reviews.

      avatar
      Batmaid Response
      2y
      Thank you for sharing your feedback. We're deeply sorry to hear about your experience, and we genuinely appreciate your honesty. Each member of our team is essential to us, and we take such feedback seriously. Leadership and Management: Since January, we've made significant efforts to improve our internal processes and management style. We've reviewed and reshaped our company values based on input from our team members. Our CEO remains a guiding force but has been actively working on delegation to empower team members. Work Environment and Work-Life Balance: We understand the importance of a balanced work-life and are continually working to ensure our teams are adequately staffed. We value each member's time and well-being. We provide a range of flexible work arrangements, allowing many of our team members to opt for an 80% work schedule, complemented by the opportunity to work remotely from home. Career Opportunities: We're actively working on providing growth and learning opportunities for our internal team. We believe in nurturing talent from within and are focusing more on promoting internally. Company Stability: We're proud to say that, contrary to the concerns you've shared, our company remains resilient and strong. This is a testament to the dedication and hard work of our team. We regret any distress you may have felt during your time with us. We're continually striving to enhance our work environment and culture. If you're open to it, we'd appreciate the opportunity to discuss this further and understand more about your experiences. Warm regards,
      1.0
      11 July 2023

      All 5* Reviews are fake here - Most Bizarre Company to work for/with !!

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are no Pros - Absolutely NONE !!

      Cons

      Managers are writing fake 5-star reviews on Glassdoor and Google, and they are encouraging their staff to provide 5-star reviews using fake accounts Salary is trash, Young managers are running departments with no experience, Famous line of maniac CEO "I started the company with 4 people in one room". I won't be surprise if it will also end up in the same room but alone. Management is a bulk of garbage - HR staff doesn't even know how to communicate in English (Official Language of the company). You will be forced to do over time with out any compensation. Managers are often accustomed to making false promises. Get everything in WRITING - Do not rely on words, they will LIE while looking dead in to your eyes - Bunch of Shameless creatures.

      avatar
      Batmaid Response
      2y
      Thank you for taking the time to share your feedback. We value all input, both positive and constructive, as it helps us grow and improve. I'd like to address the concerns you've raised: Reviews: We understand the importance of genuine reviews. We can assure you that we have never encouraged nor have the time to post fake reviews on any platform. We're committed to transparency and honesty in all our dealings. Management: While some of our managers may be young, age doesn't necessarily define capability or expertise. We believe in empowering our team members, and many have shown exceptional skill and dedication, regardless of their age. CEO & Company Vision: Like many start-ups and young companies, our CEO is passionate about our mission and can have high expectations. This drive is what has helped us navigate the challenges of a competitive market. Working Hours: We uphold the value of work-life balance. We ensure that no one is expected to work overtime unless absolutely necessary. If team members occasionally choose to stay late, it's of their own accord. We always aim to ensure a positive work environment where tasks can be completed within regular working hours. -We offer flexible working options, with many of our employees choosing to work at 80%. This includes young mothers, young fathers, and others who value this balance If you have any further concerns or would like to discuss this in more detail, please feel free to reach out directly. We're always here to listen and improve. Warm regards
      Viewing 1 - 3 of 40 Reviews
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      Glassdoor has 120 Batmaid reviews submitted anonymously by Batmaid employees. Read employee reviews and ratings on Glassdoor to decide if Batmaid is right for you.