Beall Research Reviews

3.5

63% would recommend to a friend

(22 total reviews)

66% positive business outlook

Beall Research has an employee rating of 3.5 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

22 reviews
2.0
17 Aug 2016

Hostile work environment outweighs any pros

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some brilliant, fun, and compassionate people work/have worked at Beall. There is a strong sense of camaraderie among employees, and I truly cherish some of the relationships that I formed there. Additionally, the company delivers high quality, solid research based on data gathered by incredibly intelligent moderators, analysts, directors, etc. It is for these reasons that I give Beall 2 stars instead of 1.

Cons

Some context to start: -Beall was formed in the early 2000s and produces excellent work for some fairly high-profile clients -Despite these facts, Beall cannot grow beyond ~12 employees because turnover is so extreme -- the "veterans" when I worked there had been there about 3 years (excluding the true veterans who had been there several years longer... it's important to note that these two people work REMOTELY) anywhere from 6 months to 2 years was far more typical -There is a common denominator: the person in charge whose emotional instability makes the work environment unhealthy and, ultimately, intolerable I will do my best to keep this concise. The CEO does not value the people who work for her and takes them for granted. She has an extremely volatile personality and can turn on anyone at any moment. For example, on several occasions, she would react to an early draft of a report saying it was "nearly there - just needs a tiny bit more work." Fast forward to draft number two, and she would absolutely tear it apart, saying it needed to be entirely reworked and put into a different "framework." Also, she refuses to relinquish any control over the company's projects, even as the number of projects in house grows and any one person's involvement in all of them inches past the point of being infeasible to the point of being impossible. Nonetheless, she continues to make her presence known and is prone to nitpicking in the eleventh hour over a specific sentence, often replacing one sentence with another that has the exact meaning, the only difference being one was written by her and the other was not. She has been known to berate her employees, telling them they are disposable and their work is inadequate and that she could find a replacement at any moment, only to turn around and treat the company to lunch as a form of (obviously, unsatisfactory) recompense. These mood swings are dramatic and unpredictable. Those issues are bad enough. Those issues are what prompted me to leave -- the feeling of being constantly on edge, unsure of what was around the corner; the knowledge that depending on the day and the CEO's mood, my work could be received in myriad different ways. Something that may be praised on a good day could be torn apart on a bad day. Here are some miscellaneous tidbits: -Frequent inappropriate comments: unsolicited relationship advice, constantly referring to clients as her "boyfriends", and dirty jokes -Refusal to allow employees to work remotely (apart from the two who have been there a long time) and extremely tight leash in general - going out for lunch is a no-no Survival at Beall requires more than thick skin. You need to be absolutely unflappable, and willing and able to withstand what I think is best described as psychological and emotional turmoil. It is not worth it. There are other companies out there.

1.0
2 June 2017

The CEO is awful

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The CEO thinks that she is creating a family like, happy atmosphere.

Cons

Anne treats people horribly. Seems like she's only kind when she wants something from you. She will find fault with just about anything that isn't her idea. She goes out of her way to find new things to complain about. She creates issues that aren't there. Unless it's her idea it will never be good enough.

1.0
1 July 2019
Recommend
CEO approval
Business outlook

Pros

I worked with some very smart, collegial people during my time at Beall Research. Most of them no longer work there for reasons explained below.

Cons

Beall Research has an extremely high turnover rate for such a small firm, and the turnover has only accelerated over the past year with a steady exodus of employees, an indication of its increasingly toxic culture. The vast majority of these departures were voluntary and most who chose to leave did not have a next job lined up, further underscoring how desperate employees are to leave its intolerable and unhealthy environment. The CEO is aware of this long-standing pattern but instead of addressing the root of the problem by creating a better work culture, she chooses fanciful, self-serving explanations like “People who are just here for the paycheck tend not to last long.” (Many employees at Beall feel they are underpaid compared to the overall market, so I’m pretty sure that’s not it.) Although the CEO has made some superficial changes to try to improve employee morale and retention, these do not address or mitigate the overall harsh culture of abuse and disrespect. Attempts to address the problems with her management style and expectations are pointless, since the CEO often uses her gender as a shield to deflect legitimate, constructive criticism about her poor treatment of employees (“You wouldn’t say that to me if I were a man.”) Senior management (and those who aspire to it) is complicit in this toxic culture. The CEO and senior managers talk a lot about encouraging a “growth mindset” among its employees but I actually felt my skills atrophy at Beall Research because of their antiquated methods of data collection and analysis as well as their inability to give employees any opportunity for professional growth and development. Rather than perceive mistakes as opportunities for learning, growth, and improvement, the CEO and senior managers berate and scold employees for even the most minor oversight, which is interpreted as a global judgement on your entire professional capacity and ability to perform your role. Employees are subject to extreme gaslighting, and are frequently told they don’t understand how to do good market research or know how to write, given unsolicited critiques of their perceived character flaws, and told they aren’t good at or qualified for their jobs (begging the question why they chose to hire them in the first place). How can anyone cultivate a “growth mindset” when your professional identity is consistently under attack? Rather, the cruel work culture at Beall induces an extremely stressful and anxious mindset that actually impedes creativity, professional growth, and performing your best work. Work/life balance is practically non-existent at Beall Research and employees are consistently expected to work evenings and through weekends and holidays (some even during their vacations). You can’t even take a sick day without senior management becoming suspicious. I would frequently receive impatient, “urgent” emails and text messages from management at any hour of the day or evening, on weeknights and weekends, that demanded an immediate response. Most of these excessive hours are unnecessary and primarily due to poor communication, inconsistent expectations, and unclear instructions among the CEO and senior managers, contributing to an overall inefficient, dysfunctional work process. Many employees don’t even feel comfortable taking a 30-minute lunch break away from their desks, for fear of it being used against them as evidence that they are not being “productive.” I’m not sure why a company that claims to be experts on research would ignore the numerous scientific studies that have demonstrated that consistently working excessively long and unpredictable hours is associated with lower productivity, lower employee morale and retention, lower mental and physical health, and higher likelihood of employee disengagement and ultimately burnout. Beall Research is also an extremely micro-managing culture, where you will be asked to re-write and re-write and re-write and re-write and re-write and re-write something until the words and ideas are no longer your own. During my time at Beall, I wasn’t asked to use my intellect and experience to create market research questionnaires or reports, so much as manufacture them like a robot. I was never fully able to use my independent judgement and creativity but was told to follow the dictates of senior managers and the CEO, and yet they couldn’t even make up their minds what they wanted from day to day, but still laid blame solely at my feet for any perceived shortcomings or problems with report deliverables. This is a common experience among other junior and mid-level employees. It is all an abusive, dysfunctional, cruel, gaslighting culture that sowed gnawing self-doubt and anxiety that made me dread going to work every day, and felt extremely punishing, frustrating, demoralizing, and both mentally and physically exhausting. Frankly, it was a relief to finally step out the door on my last day as I felt a great weight drop off of my shoulders. The good news is that most of us who left Beall have successfully landed on our feet and found new company homes, where we are thriving and feel much happier and healthier, respected, valued, and supported in our careers. You will learn only one thing of value working at Beall Research, and that is what kind of positive working environment you want in your next job. Many of us ex-Beall employees still keep in touch with each other as part of an extended “family” and we occasionally meet up to celebrate each other’s career moves and trade war stories about how we survived the abusive culture at Beall, which we rarely felt comfortable talking about openly while working there because of its pervasive climate of fear, stress, and anxiety. (It’s like a therapy/support group, except with alcohol and more fun!) We have each others’ backs and support each others’ accounts of our experience at Beall. You can easily find most of us on LinkedIn and, if you are doing your proper research on Beall before interviewing or accepting a position there, you should reach out to one of us to learn more specifics about what it’s really like to work there. (The positive reviews posted here were written by shills and sycophants, and even some of those people have since left Beall and moved on to greener pastures, or have seriously considered leaving.)

Beall Research Response
6y
Thank you for your feedback. I’m very sorry that your experience at Beall was not what we or you envisioned. We take your comments seriously. We’re committed to creating a comfortable, collaborative, and supportive environment where everyone can progress and thrive. So, I’m disappointed to hear that you didn't have this experience – clearly we have work to do. I would have appreciated your honest feedback while you were employed here or at least during the exit interview that we did with you so that we could have addressed these issues sooner. Over the past couple of years, we have made significant improvements, related to maternity benefits, working from home, and relaxing the dress code, in addition to the generous health and retirement plans we offer. We are also committed to the growth of our employees, including recently paying for moderator training and conference sessions. When employees have requested flexibility, we have made special accommodations in their working arrangements. We are absolutely committed to open-mindedness and the exchange of ideas. Over the past year we’ve spent significant resources developing new research models and approaches that have received strong interest from our clients. Again, we take this feedback very seriously and are genuinely interested in improving our firm. Since this review was posted, we’ve met with every employee to elicit further feedback and generate ideas for improvement. We know that our clients have very high standards and tight deadlines which we must satisfy, and admittedly, this contributes to a stressful work environment. We’re working to change this, but sometimes it’s inevitable. I do respect all my colleagues here and am deeply saddened to hear that you had such an upsetting experience. I sincerely wish you the best of luck in your new position. And if you ever want to talk about these issues openly, I would be happy to do so. --Anne Beall
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Glassdoor has 23 Beall Research reviews submitted anonymously by Beall Research employees. Read employee reviews and ratings on Glassdoor to decide if Beall Research is right for you.