Great staff discounts and supportive teams overshadowed by poor leadership and stifled creativity
Pros
Good discounts on beauty items Employees benefit from generous staff discounts across a wide range of beauty products, making it easier to try new brands and stay up to date with industry trends. This is a particularly valuable perk for anyone passionate about beauty and skincare. Wider teams really helpful with new starters The wider teams are welcoming and supportive, especially towards new starters. Colleagues are generally approachable, willing to share knowledge, and happy to help others settle in, which makes onboarding smoother and creates a sense of community across departments.
Cons
No clear direction from director - There is a consistent lack of strategic clarity and long-term vision from the director, which makes it difficult to prioritise work or understand business objectives. This often results in shifting goals, reactive decision-making, and teams feeling uncertain about expectations and success metrics. Creative ideas constantly put down by director during internal workshops - During internal workshops and brainstorming sessions, creative ideas are frequently dismissed or criticised without constructive feedback. This creates a discouraging environment that stifles innovation, lowers team morale, and makes employees hesitant to contribute or share ideas in future sessions. CEOs hire staff to manage work but don't take on any advice and dominate all plans of the business - Although experienced professionals are hired to manage key areas of the business, their expertise and recommendations are rarely taken into consideration. Instead, senior leadership tends to dominate decision-making, overriding input and limiting autonomy, which leads to frustration, inefficiencies, and a lack of ownership across teams.
