Compensation does not reflect role growth: While base pay is fair for the title, there is limited recognition or adjustment when responsibilities expand beyond the original scope.
Limited access to professional development: Although some training are available, ongoing learning opportunities are often constrained by budget limitations.
User-centered thinking could be stronger: Decision-making can lean heavily on internal opinions or emotions rather than being consistently informed by user research and data.
Focus on short-term fixes: There's a tendency to address immediate symptoms rather than invest in solving root causes, which can lead to recurring issues.
More reactive than proactive: The organisation often responds to challenges as they arise instead of anticipating them, which feels misaligned with its positioning as a market leader.