Bevilles Reviews

Ridiculous KPI’s. Good luck achieving them even with excellent service. Terrible management. Felt bad when customers returned faulty items and you would have to refuse service. Mentality of ‘who you know’ not ‘what you know’ to get ahead in this company. Ridiculous rostering. If you refuse a day when they need you, good luck getting any hours. Ridiculous team training. Treating adults like children, throwing out Freddos for right answers, if you refuse to participate in child games it was looked down upon. Of all retail environments I’ve worked in this was by far the worst.

Especially since being bought by Michael Hill the company puts on a face that they are fair, they have a work life balance and they are disability friendly; This is only somewhat true. I have observed discrimination in the workplace due to disability, living situation, race, age and income. There is an unpaid overtime culture where you're not forced to work OT outside of specific occasions, but not working unpaid hours on a weekly basis is considered "slacking". Also the ability to get all of the required work completed AND meet excessive sales targets almost always requires out of hours work due to intense understaffing and lack of training. Staff are being paid the minimum legal wage and told it's because we have the ability to earn commission and bonuses. Bonuses are rarely handed out even when conditions are supposedly met (new conditions are introduced as needed in order to deny bonuses). Ten minutes breaks are not forbidden but certainly not encouraged and falling sick is very much viewed as something "popular with the young generation" no matter the cause.