Pros
- If you want to get into Crypto and get a foot in the door this is definitely a good start. Depending on the team you land on you'll learn quickly and have a good support team to help you. - Most of the People I've worked with have been awesome and there are a lot of very passionate people in the teams you work with. -Much of the CS team are really out to help you and we lean on each other a lot. -The work itself, when excluding the cons I'll get into later, is not super difficult. Some teams are very very time consuming and will take brain-work but you can pace yourself usually. - There is definitely a sense of community especially for those that are really into Crypto Currency and they're often willing to impart knowledge and very friendly. - Despite the cons the employees on the whole are largely laid back people. - Being able to be remote is a huge plus and the benefits are pretty decent.
Cons
Gonna be honest.... I love the people here for the most part but this place does needs work. - One glaring problem is there is a very obvious bias within the company the higher up you go. You either need to have been formerly with Comcast or Uber or somehow part of the inner circle to get much of anywhere. There is clear favoritism. - It starts becoming obvious when despite the people being hired being some nice people often times the knowledge isn't there. Nobody is expecting a blockchain engineer but at least have some Crypto knowledge. This goes for leadership. It seems the focus is more on hitting metrics and quality rather than solving the problems we come across faster which would go a long way for customer satisfaction. - For a company that needs a lot of people to help get things off the ground the time to get to someone about a position that you applied to is honestly god awful. Much of that was because there was literally one person in HR for a long time but even with an expanded team now it's a long time if at all that you're going to hear anything or feedback. When I got hired I actually forgot I applied two months prior before I heard anything and was hired for a full dollar less than what I was told I was going to get when I was in my interview. Also there is a lot of people who have referred people but if you're not in that aforementioned circle they're likely not getting looked at for along time no matter how qualified they are. Also a red flag was when we were told of open positions and to refer people we were told not to discuss the pay we make, which is illegal, they walked it back with saying whoever we referred may not make what we do so it wasn't a good idea to tell them what we make. So if you're going to apply make the effort to apply where you want to be and not focus on getting your foot in the door because you're going to have a huge uphill climb to get to another position and make sure you negotiate your pay. - There is a lot of centralized knowledge where there shouldn't be. Realize that you're going to probably learn your department's workflow for the one or two people who actually have the processes written down or took the time to learn and pray they're not on their way out the door. Thankfully when I started there was a someone there who actually did a lot of us a solid and gave us as much notes as they could simplify and has been a great help. Many of the people who really knew what they were doing or experts left to other companies or competitors so those left have largely collected what info they can. - It feels like the longer I'm here the more benefits get taken from us. We used to have bi-annual bonuses. When I got hired I was told they were between 10%-100% of your salary depending on metrics! However now they're gone, like completely. It's supposed to be calculated in the benefits package but compared to other competitors it's all pretty low, and by a lot. Also somehow our reimbursement/work from home stipend got cut because they didn't take taxes out so we effectively got a paycut on top of that. The idea of a COL adjustment if it happens at all is a mystery right now. Also the talks on equity has been ongoing for a long time now and it doesn't feel like there's much traction there. If there is it hasn't been clearly communicated. It's feeling more like the call center environments many of us left rather than a forward thinking startup we're being told we are and no amount of sugar coating is going to make that go away. We get there is a bear market but it also prompts the question, " What's the incentive to stay if we're losing money?" No exposure in the industry will make up for not being able to eat.
