Binding Site Reviews

Thank you for your comments on your time at Binding Site. I agree Jo is a very smart guy who created a great company. He continues to be involved and regularly drops in to see how we are all doing as well as discussing with the Board the strategic development of the Company even though he is now retired. When Jo retired and new investors came into the Company they brought considerable new investment and have continued to support substantial investment every year since. However they have no involvement with the day to day running of the Company or have any say about the processes and procedures that the Company operates. As the Company grows new processes and procedures are needed to ensure that we can continue to manage an ever growing and increasingly international business. The business is now more than twice the size it was when Jo retired and provides products to over 100 countries which I think all employees should be proud of being part of and contributing to the on-going success of the Company. I am not sure how long ago since you left the Company but we are proud to support the Living Wage Foundation (in the UK, which is above the Living Wage set by the government) and ensure all our employees receive at least the Living Wage which (in the UK) is currently at least £15k per annum for full time employees.

Thank you for taking the time to post a review of your experience at The Binding Site. It is great to hear your positive comments around the steps we have taken around our EDI initiatives, this is an area we feel incredibly passionate about and we have highly motivated and engaged employees leading on this to ensure it is a sustainable and successful embedded part of our company for now and the future. It is great how you have identified our internal progression as one of our strengths – we currently fill over 40% of our vacancies with our internal talent and believe that we have incredible individuals working for us who strive to do the best they can for our patients. It is our people who create and nurture our friendly and welcoming working environment which is highlighted frequently. I am disappointed to hear about a number of your concerns one of which is around salaries, we do carry out salary benchmarking annually to ensure we are competitive across the industry, however I do appreciate industry salaries do vary compared to experience, knowledge and skillset. You have stated that in your case and potentially other cases the salary has been 50% higher. We are currently in progress of reviewing our current salary benchmarking and are keen to understand if there are specific examples and gaps, therefore if you would like to speak to us directly then please come and have an open dialogue with us in HR. In terms of parental leave and flexibility we are committed to promote equality and work life balance through our workforce and during the last 14 months this is something we have taken very seriously. We have a significant proportion of our workforce working flexibly and we actively support this to ensure that we can create a diverse and balanced environment. We are also highly committed to the Health and Wellbeing of our employees and have implemented so many new initiatives and benefits to support this further e.g. Medicash benefit which offers variety of benefits including advice & emotional support 365 days a year. If you do not feel that you have received the parental leave that you are entitled to or you feel wellbeing could be improved please come and speak to us so we can review this further and see where further improvements could be made. The comments around bullying are concerning, we have a robust, zero tolerance policy in place to deal with such cases, it is something that we simply do not tolerate in our business. We appreciate that sometimes it can take time to look into concerns to ensure that we are thorough and consistent in our approach, however this does not reduce the vigour and severity in which we view allegations. If anyone feels that this is taking place in our business they must speak to their manager or HR to enable us to look into this further. We welcome your feedback and if you have anything further please contact HR@bindingsite.com.