Blackbird.AI Reviews

3.7

63% would recommend to a friend

(10 total reviews)

58% positive business outlook

Reviews by job title

10 reviews
2.0
8 July 2025

Too Many Chiefs, Not Enough User

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some genuinely smart, kind teammates Learned how to survive organizational chaos (great for future interviews) You’ll never be bored—confused, yes; bored, never

Cons

No clear product vision (changes monthly) More middle managers than actual engineers Top-heavy org with little execution Features built for mystery users who may not exist Meetings about meetings (and then a retro on those meetings)

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Blackbird.AI Response
8mo
Thanks for taking the time to share this. We know growing a company can come with its share of complexity and shifting priorities, and we appreciate the people who speak up and help make things better along the way. Feedback like this is important. It helps us keep learning and improving as we scale.
5.0
20 June 2025
Recommend
CEO approval
Business outlook

Pros

Fantastic company, a lot of very smart people

Cons

Lean on their wonderful product team to advise on direction of selling.

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Blackbird.AI Response
8mo
Appreciate you sharing this. We’re proud of the talent across the team and agree... our product organization plays a key role in shaping how we go to market. Collaboration between sales and product has been a big focus this year, and it’s great to see that partnership recognized. Thanks for being part of the journey.
2.0
25 Mar 2025

Incompetent Engineering Management; Lots of Passive Aggression

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* There are a handful of good people throughout the organization, in spite of it being toxic on the whole. * Company has a good mission, but is tainted by the biases of those working at it. * Company's intelligence team is really quite good. People joke about the company being intelligence-analyst-as-a-service, since it is not so good as a platform-as-a-service company.

Cons

* Very inexperienced and ineffective co-founders. CEO once introduced a list of _28_ principles, during an all-hands, that he expected everyone to memorize and was going to have the chief-of-staff print them off for everyone. CTO lives in his own world, where he maintains a secretive research clique within the AI team, and does not care about the engineering division; he is easily bamboozled by the dishonest product engineering management team. * Both the sales organization and engineering management are very passive-aggressive and slippery. Not good team players. Will ignore people indefinitely, but make tons of noise when they want something from someone else. * Sales organization promises delivery to customers without engineering or product team input or consent and then screams about urgency and priorities at all-hands meetings. Some of them even come into engineering Slack channels to yell at engineers. * Level inflation: as a NYC=based startup, this company is unable to compete with Silicon Valley or better known startups for good talent in terms of money or prestige. They grossly over-inflate engineering levels in an attempt to draw people in. As a result, they end up hiring principal engineers and managers who act too big for their shoes. Cocky, overconfident, but barely competent. By contrast, some of the most solid people are foreign-based senior engineers who have been with the company for several years and have few other employment options in the US. * CTO does not keep his word to other people and also has a tendency to use people (both other companies and individuals). He is also very distrusting of people outside of his AI research clique and only doles out access/information on a very tight basis, in spite of how it impedes others from doing their jobs and in spite of the dysfunctional silos that it creates.

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Blackbird.AI Response
1y
Thanks for the feedback. It’s not easy to read, but it’s important, and we’re not brushing it aside. We’re proud of our mission and the team that works every day to move it forward. Like any startup, we’ve had our share of challenges, and some of what’s described here reflects growing pains we’ve been working through, especially when it comes to communication, alignment across teams, and building a culture that actually reflects the values we say we care about. We’ve made progress, and we know there’s more to do. Even when hard, feedback like this is part of how we get better. If you’re open to a conversation, we’re here.
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