Pros
Great customer base & nice work colleagues. Some amazing pieces of stock but these are few & far between. Very hard to live up to the companies hype as it is certainly not the unique shopping experience a customer expects.
Cons
Shabby treatment of all staff whether long standing or new by the directors made for an unpleasant work experience. Condescending & rude at the best of times they prefer to email insults rather than discuss directly with staff. Micro manage all branches but do not deal with difficulties with customer complaints....preferring to leave it to staff to take the flack means unnecessary stress & worry . Constantly leaving stores under stocked with the items customers repeatedly request whilst still maintaining they are unique...it was always expected that staff must push stock no matter what it was. Just make money. Needless to say much is made at interview stage about incentive of bonuses but hand on heart these are not attainable no matter how hard you try because basically the stock lets you down.....Christmas shopping starts in October & not last two before Xmas when stock arrives so many many lost sales. All this is put down to staffs ineptitude even though the stock is sitting around elsewhere & not put into stores. It doesn’t matter how good a sales person you are you just won’t be able to achieve ridiculously high targets without correct stock....that’s just basic business logic.