Bonaventure Support Services Reviews

Let me start by saying this job is not worth $17. They will consistently on a daily basis have you working overtime for free and its expected as a "good team member." If you need help or bring any concerns to their attention they will solely reflect that as poor performance on your part. Never speak to management for help. If you need help ask staff. The staff are amazing and will help show you the ropes for everything. The company is clearly out to make money and will take on clients without considering the best interest of the client. If you bring this up it is you who will be fired. They will not give you any warning when your shifts change. You could think you have the next day off and SURPRISE no one called you to say its changed and YOU are in trouble. They expect you to come in early (unpaid) everyday to see if you work or if your schedule has changed and stay late everyday to do paperwork (also unpaid.) Say goodbye to ever making your own plans again. If something goes wrong and because of lack of care and organization it will, they will not own any responsibility for it and throw you as the worker under the bus instead. They will not give you any heads up about potential performance problems and you may just end up helping train your replacement. So watch out if they start hiring new people and slowly reducing your hours. I have never felt less like a human being and more like a kleenex to be used up and thrown away than I have by this company. Their clients deserve better. And so do you.

The company culture has declined significantly in recent years. Upper management and HR contribute to a harmful work environment for front-line staff. Retaliation and intimidation are common, leaving many employees feeling they must keep their heads down to avoid negative attention. Earlier in my employment, upper management seemed invested in both staff and the people we serve. However, frequent leadership changes have worsened the environment. The youth housing director regularly uses intimidation tactics with subordinates, and I have witnessed staff leave meetings visibly upset. HR’s focus appears to be protecting the company at all costs, often disregarding staff well-being or client needs in the process. While risk management is important, it is possible to safeguard the organization without sacrificing staff morale or client care. Retaliation is a persistent problem: employees who raise concerns often experience increased hostility rather than solutions. Head office’s priorities increasingly center on profit maximization, frequently at the expense of staff and families served. The lack of empathy shown in these decisions has been difficult to witness.