Poor communication from CEO and other c-suite members, who often make drastic decisions about company direction, hiring/firing, etc. with little to no warning; little room for growth (career paths are haphazard at best and more often stagnant, barebones raises); culture of overwork
Friendly staff, flexible hours, fully remote, fair pay, book discounts, nice benefits - better than some big companies, truly dedicated to the mission of helping bookstores
Cons
communication, undefined roles, growing pains of startup