4y
Appreciate you taking the time to share feedback, and wishing you the best of luck in your next role.
We’re glad you enjoyed the company culture. We’ve taken a lot of pride in the amazing people we have been able to add to the team, and it’s not surprising (but it is encouraging!) to hear how supportive and collaborative that culture has become.
On the critiques, thank you for sharing them. We’ll take them to heart, but we also wanted to share some info for your and other candidates’ consideration.
On comp, we tell people that if you are just looking for the highest immediate cash comp, we’re not going to be able to out-spend the Googles/Facebooks of the world. However, we believe we are very competitive here in general and we believe that long-term, working at Boom can be the most rewarding choice you can make (for long-term career potential, learnings, great peer environment, etc.). We evaluated our current stats and while we don’t have perfect data (we don’t know or can’t ask salary numbers for people in their past jobs), we believe that for 90+% of employees, they are making more at Boom than they’ve ever made previously. And most of the people who don’t fall into that category are execs who have chosen to take lower pay for more equity upside.
The hiring market is always evolving, and we try to evolve with it. As of today, of employees who have been with us at least 12 months, 96% have received a raise (some quite substantial). Of employees who have been with us least 18 months, that number improves to a full 100%. Some employees have gotten multiple raises in their first year when we discovered how talented they were. We strive to be a meritocracy where the best people and best work are rewarded.
On benefits, we’ve made a lot of updates here in the past year (adding coverage, more benefits), but we take this feedback seriously and will continue to improve in this area.
On the exec comment, we appreciate the feedback. We try to walk that delicate line of not micromanaging while also providing enough support for our team. It’s an imperfect science, but based on this and other feedback we’ve received recently, we are going to lean in more here. Also, we don’t want people to think we’re struggling to ‘keep the ship afloat’ :) (we have doubled or tripled revenue every year since our founding, and we have a very healthy and comfortable balance sheet with substantial cash in the business and a long runway). It is true though that our executive team does spend a lot of time externally-faced to secure additional growth (in the form of new partnerships, etc.), but we’ll make sure we are in the weeds as much as possible and more importantly we’ll make sure our team members and managers get enough support and leadership to thrive.
Thanks again for the feedback and feel free to reach out anytime to discuss with us further.
Steve
