Does Boston Duck Tours pay their employees well?

According to anonymously submitted Glassdoor reviews, Boston Duck Tours employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Boston Duck Tours. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Boston Duck Tours?

83% of Boston Duck Tours employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Boston Duck Tours 3.9 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Boston Duck Tours?

Guest Service Representative (11) , GSR (2) , Great Service Representative (GSR) (2)

What are the pros of working at Boston Duck Tours according to real employee reviews?

"Great people to work with" ((in 3 reviews))

What are the cons of working at Boston Duck Tours according to real employee reviews?

"during summer months hours are long, and you could possibly see thousands of people daily." ((in 4 reviews))

Boston Duck Tours Reviews

3.9

83% would recommend to a friend

(32 total reviews)

Cindy Brown

64% approve of CEO

49% positive business outlook

Boston Duck Tours has an employee rating of 3.9 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boston Duck Tours employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

32 reviews

4.0

7 Oct 2012

Great job for a college student in the city

Guest service representative

Recommend

CEO approval

Business outlook

Pros

I worked as a GSR at Boston Duck Tours for a few seasons and had an excellent experience. Made lots of friends and learned a lot about the travel and tourism industry, as well as customer service.

Cons

Working with the public - especially tourists - can be frustrating at times. Days are long, and they feel longer when you are working outside on hot and humid summer days, but that is out of the control of the company. I would say the most trying part is dealing with unhappy customers. Because this tour is so popular, it sells out fast, and there are lots of disappointed tourists who don't get tickets in time, and they might take out their frustration on you.

5.0

12 Aug 2020

Fun Job driving a sightseeing tour.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great pay and bonuses. Four day work week.

Cons

You usually work long hours.

2.0

16 Mar 2019

Favoritism at its best

Fleet mechanic

Recommend

CEO approval

Business outlook

Pros

Benefit package, four day work schedule.

Cons

Unaccomplished promises (when first hired there was a skill level set where you would move up as you went along, but then they retired that incentive a couple of months after working for them). Very racist supervisors that would only train their own. The manager on my crew made it very difficult to ask him any questions, as he would explain things too quickly and if you didn't understand the first time, he would look at you like you had 10 heads and would seem aggravated when you asked him questions.

Viewing 1 - 3 of 32 Reviews

Jobs at Boston Duck Tours

Guest Services: Ticketbooth Rep.

Guest Services: Duck Stop