4.0
7 Oct 2012
Former employee, more than 3 years
Boston, MA
Recommend
CEO approval
Business outlook
Pros
I worked as a GSR at Boston Duck Tours for a few seasons and had an excellent experience. Made lots of friends and learned a lot about the travel and tourism industry, as well as customer service.
Cons
Working with the public - especially tourists - can be frustrating at times. Days are long, and they feel longer when you are working outside on hot and humid summer days, but that is out of the control of the company. I would say the most trying part is dealing with unhappy customers. Because this tour is so popular, it sells out fast, and there are lots of disappointed tourists who don't get tickets in time, and they might take out their frustration on you.