Does Brightside pay their employees well?

According to anonymously submitted Glassdoor reviews, Brightside employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Brightside. This rating has been stable over the past 12 months.

How satisfied are employees working at Brightside?

62% of Brightside employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brightside 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Brightside?

Customer Service Representative (9) , Sales Advisor (8) , Team Leader (4) , Analyst (3) , Customer Service (3) , Sales Executive (3) , Customer Service Advisor (2) , Human Resources (2) , Insurance Broker (2) , Quality Coach (2) , Sales Representative (2) , Senior Software Engineer (2)

What are the pros of working at Brightside according to real employee reviews?

"Convenient location with free parking on the doorstep." ((in 9 reviews)); "Good work life balance" ((in 6 reviews)); "Competitive salary, stability in role" ((in 6 reviews)); "Good benefits (health plan, birthday day off)" ((in 5 reviews)); "Goo working environment" ((in 4 reviews))

What are the cons of working at Brightside according to real employee reviews?

"earned bonuses, progression is only achievable through "who you know"" ((in 3 reviews)); "No progression, minimum pay, don't offer any form of training, not achievable targets." ((in 3 reviews)); "lacking technology wise, office located in the middle of nowhere, unclear progression opportunities in the company, lacking knowledge of product direction" ((in 3 reviews))

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Brightside

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Brightside Reviews

Compare reviews

3.5

62% would recommend to a friend

(109 total reviews)

Kevin Spencer

81% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.5

Work/Life balance

3.3

Culture and values

3.2

Senior management

3.2

Compensation and benefits

3.1

Career opportunities

Brightside has an employee rating of 3.5 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightside employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

109 reviews

3.0

22 Nov 2025

Lost their main client. Not sure if they have good future prospects

Software team manager

Recommend

CEO approval

Business outlook

Pros

Friendly co-workers. Flexiblae work from home arrangments.

Cons

Brightside was (note past tense) a business that provided product warranty extensions and accidental damage insurance for products such as mobile telephones and laptop computers to Harvey Norman customers.

5.0

23 May 2022

The BEST Company

Account manager

Recommend

CEO approval

Business outlook

Pros

Team Culture is amazing , the best I have ever experienced The job is great and the managers actually spend time teaching you the ropes. I have learned a great deal in this role

Cons

There isnt anything bad about this company

2.0

22 Sept 2017

Great if it's your first job

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The only really pro's to working here are the people, hitting bonus, free parking and the discount from the services. It is a great first job for someone having just left education, you can get yourself on your feet and gain some experience.

Cons

The salary is awful, especially if you have had job previously to this. The way some management are as well is disgusting, expecting you to work past your set shift to catch up on sales or hit bonus because it looks good for them. The place drains you completely. Again it depend on what department you work on, as there is different rules for every department and sector. There isn't any job progression opportunity at all either, the communication is awful, things change and you know only know about it when you've come across it.

Viewing 1 - 3 of 109 Reviews

Jobs at Brightside

Stretton, West Midlands, England

GBP 33K - GBP 37K /yr