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Brightstar Hospitality Management

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Brightstar Hospitality Management Reviews

1.9

12% would recommend to a friend

(9 total reviews)

28% positive business outlook

Reviews by job title

9 reviews
1.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

No pros come to mind

Cons

Brightstar took over management of the hotel and since then staff turnover has been high and staff satisfaction low. The management of the company claim to be people first and let seem to have no regard for the staff working in the hotels often not even bothering to learn names of the staff there. They want to cut costs at the expense of over working what few staff they have which removes any aspect of work life balance. Safety never seemed to be a concern multiple safety concerns were raised to them with the response being work around it there isn't enough money to fix it putting staff and customers at risk. What few staff are left at the hotel working under them still do not have good things to say and those that disagree with them often find themselves bullied out of a a job and replaced with someone who will do whatever they want

1.0
11 Feb 2025

Awful company to work with

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No pros, this is a horrific company to work for.

Cons

Bully boy tactics. Suppose to support and promote the hotels they take on but that doesn't happen in reality.

1.0
15 Jan 2025
Recommend
CEO approval
Business outlook

Pros

There are no pros for working for Brightstar.

Cons

This was the worst employment experience of my life. The toxic work environment appeared to me to be entirely driven by management and I found that they consistently demonstrated: Unrealistic Expectations: Demands placed on staff seemed to be consistently unreasonable and impossible to meet, which in my case led to severe long-term anxiety. Toxic Management Style: Micromanagement and a complete lack of empathy appeared to be the norm. Cutting Corners with Dangerous Consequences: Financial concerns and a disregard for safety led to what appeared to be unsafe practices. Disregard for Human Well-being: The well-being of employees seemed to not be a priority at Brightstar. It felt to me like people were treated as expendable resources, with little or no concern for their mental or physical health. If you're considering employment here, for your mental well-being and your future career prospects, I would seriously reconsider.

Viewing 1 - 3 of 9 Reviews

Glassdoor has 10 Brightstar Hospitality Management reviews submitted anonymously by Brightstar Hospitality Management employees. Read employee reviews and ratings on Glassdoor to decide if Brightstar Hospitality Management is right for you.