I debated whether to write this. Not because I have any loyalty left to this company, but because I wasn't sure a review could capture just how bad it actually is. I'll try.
This is not a company. It is a machine designed to extract value from good people, discard them, and call it strategy.
The pay is insulting. They know it, they bank on you not knowing your worth, and they will look you in the eye and tell you the compensation is competitive. It is not. Junior employees are underpaid from day one, overloaded until they break, and cut the moment they become inconvenient to the bottom line. You are not a person here. You are a number on a spreadsheet that leadership checks before deciding who gets to keep their job this quarter.
And speaking of keeping your job — don't get comfortable. They have laid off significant portions of this company multiple times. This is their third time growing too fast, burning people out, and acting shocked at the fallout. The pattern is not bad luck. It is a business model. They hire aggressively, underpay, overwork, and then cut to fund acquisitions and protect the people at the top. They laid off 10% of the company and promoted two senior leaders at the company offsite less than a week later — without a single word of acknowledgment for the people who had just lost their livelihoods. Let that sink in.
They have five core values. Employees are expected to memorize and recite them at mandatory offsites. Positive Attitude. Caring. Communication. Trust. Contribution. I have watched every single one of them be violated — openly, repeatedly, and without consequence — by the very people who enforce them. Colleagues were let go with no warning, no conversation, no performance plan, and no explanation. Just a calendar invite and a goodbye. Good people. Hard workers. Gone. And leadership moved on before the door closed.
Do not preach CARING while cutting people without dignity.
Do not preach COMMUNICATION while managers learn about changes to their own teams from rumor.
Do not preach TRUST when every decision made from the top gives people every reason to distrust you.
Do not preach CONTRIBUTION when your strongest contributors are treated as expendable the moment budgets tighten.
And do not — do not — ask people to maintain a POSITIVE ATTITUDE while systematically dismantling their sense of security, worth, and purpose. That isn't culture. That is gaslighting.
The founder started this company saying he wanted to give employees "the tools he never had." Years later, there are still no tools. What exists instead is obsessive monitoring of employee communication, last-second demands that eat into any semblance of work-life balance, and a culture of fear so thick you can feel it in every Slack message. Nobody speaks freely. Nobody challenges up. Everyone is waiting for the next round of cuts.
Promotions are not earned here — they are granted. Senior leadership has continued to promote itself through every single one of these crises. New titles. New levels. New compensation. Meanwhile the people doing the actual work — the account managers, the operators, the individual contributors — are stretched beyond capacity, blamed for outcomes they were never given the resources to control, and shown the door with no explanation when the numbers don't land.
The most damning thing I can say is this: the people are extraordinary. The individual contributors and middle managers at this company are some of the most talented, dedicated professionals I have encountered in my career. They deserve far better than what this leadership team has built around them. And one by one, they are figuring that out and leaving.
A mass exodus is coming. The trust is gone, and you don't get that back.
I left on my own terms. I have no regrets and no bitterness — only clarity. And this review is the last thing I can do for the people still there who haven't found their way out yet.
To anyone reading this while considering a role here: the warning signs are all in these reviews. We are not disgruntled. We are not isolated incidents. We are a pattern. Believe us.
You were warned.