Great pay
Clients are great
Very friendly co-workers
You will gain an insane amount of experience (I've worked here for 2 years and have learned way more than I ever thought I would)
Owner is very helpful
Cons
When there's an influx of tickets, it can get pretty stressful
You will get exposure to multiple different environments. Clients are usually nice. 3 monitors. Good pay
Cons
Owner will sue if you leave. HR is as two faced as it comes. No competent leadership. Always understaffed. Unprofessional work environment. Expect you to work 50+ hours a week
Everyone is so nice and helpful; they are all in it together.
Mistakes are allowed and welcome. Mike (boss) believes making mistakes helps growth.
I have learned so much from this Job.
They allow you to work towards what you want to learn. You never feel trapped or bored.
Coming up on my third year, this place and the people have felt like family. I can't convey the amount of appreciation I have for Mike and the team.